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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
Verified Customer
November 21, 2020
No comment. I keep returning. That is testament enough if the service and customer service were not good I would go someplace else. Thank you. if the service and customer service were not good I would go someplace else. Thank you. More
by Neeleylong5927
Employees Worked With
Amber Straubing
November 21, 2020
I came in to get my oil changed do you guys have my truck for a couple hours no big thing I go to pick up my truck and there are oily handprints on the door on the steering wheel on the center consul and whe for a couple hours no big thing I go to pick up my truck and there are oily handprints on the door on the steering wheel on the center consul and when I asked for a clean rag to clean up the mess they threw me a greasy rag I was a little upset so I left More
by larryab21
Employees Worked With
Amber Straubing
November 19, 2020
My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant. More
by M-DOSTALEK
Employees Worked With
Anthony Martinez, Antony Garcia, Erin Mal
November 18, 2020
Service was great. Kept me updated on service process. Sorry can not remember the names of each person but had a good experience with customer service and the wait time was not as long as I expected. Sorry can not remember the names of each person but had a good experience with customer service and the wait time was not as long as I expected. More
by wanda.jackson77
Employees Worked With
Richard Pitlock, Pete Abramowicz, Amber Straubing
November 17, 2020
Always a great experience. Love my Hawk Ford Oak Lawn!!! Whenever I go for any kind of service, everyone there, treats me like a princess,! Love em Whenever I go for any kind of service, everyone there, treats me like a princess,! Love em More
by KATCAMS
Employees Worked With
Karen Boll
November 17, 2020
Second time here and I am OVERLY SATISFIED . Peter is an amazing representation of Hawk Ford. Thanks for the exceptional service and work on my car . I had an issue where my car would hesitate to start afte amazing representation of Hawk Ford. Thanks for the exceptional service and work on my car . I had an issue where my car would hesitate to start after I put gas in it, Hawk Ford figured the problem out and now I’m worry free !!!!! More
by shaunshaw21
Employees Worked With
Peter !
November 16, 2020
Pleasant experience, hands on information. Keep me up to date on the repairing of my car. Keep their word on a loner car. And I had my car back in less than 4 days. Excellent!! date on the repairing of my car. Keep their word on a loner car. And I had my car back in less than 4 days. Excellent!! More
by tarasimmons
Employees Worked With
Eva
