Napleton Ford of Oak Lawn

I love hawk ford this is my second ford vehicle and their service is awesome and repair prices also i like using their discount coupons service is awesome and repair prices also i like using their discount coupons More

I have had my focus serviced here a multiple times now and Pete always makes sure that my work was done in a timely manner and was done the right way and Pete always makes sure that my work was done in a timely manner and was done the right way More

Great service, had an appointment no waiting. Amber was great checking me in and checking out. Amber added a coupon and saved me a couple bucks . great checking me in and checking out. Amber added a coupon and saved me a couple bucks . More

Excellent service great customer service , clean dealership , great people to do business with , going to recommend to friends and family , definitely will be back for more service dealership , great people to do business with , going to recommend to friends and family , definitely will be back for more service More

I had made a appointment and I still had to wait 1 1/2 hours.They even took a couple of walk-ins before I got my car done hours.They even took a couple of walk-ins before I got my car done More

Always have a great experience when visiting Hawk Ford, but it would of been an excellent experience if I would of had my card washed like in the past. but it would of been an excellent experience if I would of had my card washed like in the past. More

Services received were good but wanted to get more communication about the time it would take for job completion. I had to call the service department numerous times to find when the work would be sta communication about the time it would take for job completion. I had to call the service department numerous times to find when the work would be started and the completion. Overall, it was not a bad experience and grateful they were able to schedule appointment at the last minute. More

I have used this dealership since the purchase of my Ford Escape in 2013 for all my services. Customer service is good. Prices are a bit pricey. Escape in 2013 for all my services. Customer service is good. Prices are a bit pricey. More

From the start Laquita was beyond helpful, kind, and friendly. She's Very thorough and she answered all questions with patience and honesty. Thank You Laquita!!!!💯💞😊 friendly. She's Very thorough and she answered all questions with patience and honesty. Thank You Laquita!!!!💯💞😊💯 More