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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,754 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,754 reviews

November 18, 2021

The dealership was clean, the employees were polite, I walked in and was able to get out pretty fast. More

by Cian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing
November 18, 2021

I always have a good experience at Hawk. The staff is Very professional and helpful. More

by MIGUEL_TYSON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Benck
November 18, 2021

I recommend buying a car through hawk Ford they were very helpful with what I was looking for More

by mjalessi85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing
November 17, 2021

The facility was very clean, the staff was very professional and very friendly. Took care of my issues. More

by Willie Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
November 17, 2021

Good customer service and good work reason why I bring my GMC here to ford! More

by CMAGEE1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
November 14, 2021

Awful service, awful staff, very rude try to talk over you while explaining problems. They act as if they don't need your business. More

by Honest Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Benck
Dec 08, 2021 -

Napleton Ford of Oak Lawn responded

I am sorry for your poor experience with our service department. please contact me when you have a moment so we can work on improvements in the future. Thank you Jaime Hawk Ford 708-599-6000

November 13, 2021

The 11/10/21 service appointment involved a standard mileage limit full evaluation and a battery/alternator check, along with a status update on (3) open Manufacturer Recalls. The service evaluation was More

by P39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not certain of the names but the reps at the cashiers window also provided excellent service., James Benck
November 12, 2021

Great from start to finish. Nice to work with parts and service. Highly recommend to everyone More

by IG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing
November 12, 2021

Excellent service and the staff is very attentive and friendly. Thank you for always having good customer service. Thank More

by SHONNETTESMITH2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
November 11, 2021

Great quality service despite always being booked the wait is never too long otherwise they inform you of that ahead of time More

by LUGO91397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
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