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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.6
3,055 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,055 reviews

September 15, 2020

Great service they pulled truck in and got right to work. We actually came back that evening and purchased a new truck. Nick was the salesman and was awesome. Very direct and super easy to deal with More

by NCSANDMAN1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ristich, James Benck
Sep 15, 2020 -

Napleton Ford of Oak Lawn responded

Thank you for the kind words for our service department! We look forward to sharing your compliments withNick and the team and don't hesitate to let us know if we can be of further assistance. James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 14, 2020

I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again. More

by Patryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gorokhovsky, Bert Abdullah, Antony Garcia, Anthony Gandara, Mike Hopkins, Karen Boll, Don Boros, Dave Brearley, James Benck, Jay Sweis
Sep 14, 2020 -

Napleton Ford of Oak Lawn responded

Hi Patryk, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 14, 2020

We have 2 vehicles and every time we come for the regular service and maintenance we are very satisfied with the work done, thank you! More

by susiemh73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber she is outstanding and love how she always keep the communication with us, James Benck
Sep 15, 2020 -

Napleton Ford of Oak Lawn responded

Susie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amber and James met your expectations. Thank you again for choosing Hawk Ford of Oak Lawn, we look forward to having you as one of our valued customers for many more years to come! James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 14, 2020

Fast service and friendly associates, and very convenient. I love the fact that I didn’t wait too long. I always come to this dealership. More

by Msrock4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
Sep 15, 2020 -

Napleton Ford of Oak Lawn responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hawk Ford of Oak Lawn. James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 11, 2020

This is my second F-150 that I purchased from Hawk Ford I never have any problems with the service or express service departments. People are always easy to work with More

by KIPAKUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
Sep 11, 2020 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience again! Congratulations on your new truck! James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 11, 2020

Everything was great. Amber was outstanding. The experience was great as it always is. Professional, fast and thorough. I recommend them to everyone. Great work. More

by Pablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Sep 11, 2020 -

Napleton Ford of Oak Lawn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

September 11, 2020

I told the service representative that my front light doesn’t work I asked if they have the same part at their location. I waited 2 hours to find out they don’t and got rescheduled for different day. Who More

by KUBA.MAJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Eva service advisor
September 11, 2020

Trading in my old car couldn't have been easier. This is my 5th car from Hawk and I'll always continue to come back here! I also don't trust anyone else with the mantainance of my car. Thank you guys! More

by cecilymarie90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara
Sep 12, 2020 -

Napleton Ford of Oak Lawn responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Don Boros, GSM, carguy51070@yahoo.com, 708-233-7937

September 11, 2020

I got a good trade in on my previous car. Sales men and women provided great service, I had no issues whatsoever. Would buy from them again. More

by Miga2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
Sep 12, 2020 -

Napleton Ford of Oak Lawn responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Hawk Ford of Oak Lawn! Don Boros, GSM, carguy51070@yahoo.com, 708-233-7937

September 07, 2020

I needed an oil change and tire rotation. They got me in and out relatively fast. They also went over and explained the service they performed. All this at competitive price. I take all my vehicles here. More

by OOklathemok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
Sep 07, 2020 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. James Benck, Service Director, jbenck@hawkauto.com, 708-599-6000

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