Napleton Ford of Oak Lawn

They were very polite very professional the girls behind the customer service desk were great they got me in and out very fast the work was done very professionally they treated my car as if it were their o the customer service desk were great they got me in and out very fast the work was done very professionally they treated my car as if it were their own definitely will go back there More

Friendly, nice people. They aim to please. Nick was a great salesman. He never pushed us. Gave us options of either an escape or Edge. Let us drive both. great salesman. He never pushed us. Gave us options of either an escape or Edge. Let us drive both. More

Ali was a great help! He went above and beyond for me. I would come back to get a new car next time I am looking. would come back to get a new car next time I am looking. More

They go out of their way to help the customers. Very satisfied with their quick service on the works package! An overall good feeling about the dealership. satisfied with their quick service on the works package! An overall good feeling about the dealership. More

The people were friendly and helpful. They found the problem and fixed it within a few hours and told me it was a free service problem and fixed it within a few hours and told me it was a free service More

Great service. Nick was very helpful and made sure I had a safe vehicle. He really took care of me. I am very happy with the care and service that I received from the dealership. a safe vehicle. He really took care of me. I am very happy with the care and service that I received from the dealership. More

Good customer service. The wait was less than an hour do to the circumstances the cashier was very polite and explained the situation. Due too the COVID-19 to the circumstances the cashier was very polite and explained the situation. Due too the COVID-19 More

I was pleased with the car maintenance services and front desk customer service. I will be back for additional services next month or the following month. desk customer service. I will be back for additional services next month or the following month. More

Service deptartment was polite, helpful and quick. Pleased with the service that was performed. Tech also noticed a concern when doing the inspection, very pleased. Pleased with the service that was performed. Tech also noticed a concern when doing the inspection, very pleased. More

Great service, and pleasant staff.My only issue is the Great service, and pleasant staff. My only issue is the wait time, but the service and staff make up for it. Thanks hawk Ford for everything. Great service, and pleasant staff. My only issue is the wait time, but the service and staff make up for it. Thanks hawk Ford for everything. More