Napleton Ford of Oak Lawn

Great service, and pleasant staff.My only issue is the Great service, and pleasant staff. My only issue is the wait time, but the service and staff make up for it. Thanks hawk Ford for everything. Great service, and pleasant staff. My only issue is the wait time, but the service and staff make up for it. Thanks hawk Ford for everything. More

Eva, the young lady who assisted me was courteous, thorough and very professional. She wears customer service skills very well. She took me to the area where the cars are worked on, and everything was thorough and very professional. She wears customer service skills very well. She took me to the area where the cars are worked on, and everything was explained to me regarding the work to be done on my car. More

Service was wonderful....I was in and out. Thank you so much...I will continue to come back for my service and to purchase next vehicle. much...I will continue to come back for my service and to purchase next vehicle. More

Good service done on time I was very impressed with the body shop young lady who was very helpful with our problem with the paint bubbles on the hood of our 2 Explorers body shop young lady who was very helpful with our problem with the paint bubbles on the hood of our 2 Explorers More

Great service. I was in and out.... I am a man of few words. You need me to write a book. You don't have to tell a story if the service is good . Only when it's not.. words. You need me to write a book. You don't have to tell a story if the service is good . Only when it's not.. More

This is my favorite Dealership to get work done on my vehicles, I have been coming here since 19/09. I haven't had any serious problems since i have coming here.the service is trustworthy.when they tell vehicles, I have been coming here since 19/09. I haven't had any serious problems since i have coming here.the service is trustworthy.when they tell you something need to be done its best to have it done More

Everyone was great. Good customer service and my car runs like new now. Social distancing measure were in place, although I wish that masks were mandatory. runs like new now. Social distancing measure were in place, although I wish that masks were mandatory. More

The staff were friendly and courteous. The establishment was also clean and well maintained. I arrived at my scheduled appointment time but they didnt start working on my car for at least 30 minutes. They d was also clean and well maintained. I arrived at my scheduled appointment time but they didnt start working on my car for at least 30 minutes. They did complete the work quickly though. More

They were very helpful and polite, the price was right for my new windshield wipers on my Dodge Journey .The cashier was great an service was excellent for my new windshield wipers on my Dodge Journey .The cashier was great an service was excellent More

Excellent service and took care of me quickly. I came in for recall work and asked them to install some custom floor mats while I was there. Still in and out within an hour. for recall work and asked them to install some custom floor mats while I was there. Still in and out within an hour. More