Napleton Ford of Oak Lawn

Efficient,courteous, professional, and quick. Up front Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we wer Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we were waiting on the battery replacement. More

I don’t like going to dealerships due to the pressure buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. buying tactics used by most of them, but this was the first time I wasn’t harassed and felt like I walked away with an awesome deal. More

Good people to deal with. Would definitely recommend to my friends. I would always a Ford. Keep up the good work and I will see soon. my friends. I would always a Ford. Keep up the good work and I will see soon. More

Paul Stassin is beyond professional, understanding, and caring when it comes to my needs. I won’t work with anyone else unless Paul is unavailable. He always takes into account my issues and how they affec caring when it comes to my needs. I won’t work with anyone else unless Paul is unavailable. He always takes into account my issues and how they affect me personally and my truck. Hawk Ford is by far the only dealer I’ll work with. More

It was a smooth transaction. The staff was courteous and informative. We have never had a bad experience so far with this dealership in terms of service. informative. We have never had a bad experience so far with this dealership in terms of service. More

A long-time customer. I genuinely feel the respect and courtesy every time I am in for service. These past year, Amber has been the person who I have dealt with and I am always happy. Amber's thoroughnes courtesy every time I am in for service. These past year, Amber has been the person who I have dealt with and I am always happy. Amber's thoroughness, clear and informative explanations of all the services have always been in great standing. So long as Hawk Ford does not change this format, I will continue to patronize this establishment More

I thought 2 hours was a little long to get 2 duplicate keys made. The people I had interactions with were helpful and professional. It wasn't a bad experience. keys made. The people I had interactions with were helpful and professional. It wasn't a bad experience. More

The best Ford dealership in the Chicagoland area. Their courtesy and professionalism is second to none. I will always use Hawk For for my car needs and will not hesitate to recommend their dealership to my courtesy and professionalism is second to none. I will always use Hawk For for my car needs and will not hesitate to recommend their dealership to my family or friends. More

Even with the pandemic going on, Hawk Ford delivered wonderful service. The timeliness was extremely incredible and the staff was really nice and super helpful. I wonderful service. The timeliness was extremely incredible and the staff was really nice and super helpful. I More

With everything that is going on in the world right now all went well. Having never used this service department before I would use in the future. all went well. Having never used this service department before I would use in the future. More