Napleton Ford of Oak Lawn

Great dealership, friendly and knowledgeable staff that greet you with a smile. Clean environment. Very quick service at reasonable prices. Definitely recommend going there for all your service needs. greet you with a smile. Clean environment. Very quick service at reasonable prices. Definitely recommend going there for all your service needs. More

Been shopping at Hawk Ford & Hawk Auto for many years. There is no reason to go anywhere else. The service team is still the best! There is no reason to go anywhere else. The service team is still the best! More

I like using quick lane service as they are fast and timely on your oil change service. The staff is respectful and courteous. Always available to answer questions and/or concerns. timely on your oil change service. The staff is respectful and courteous. Always available to answer questions and/or concerns. More

The service at this dealership is outstanding. They communicate well with customer and gets the job done in a timely manner.I recommend this dealership. communicate well with customer and gets the job done in a timely manner.I recommend this dealership. More

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Excellent service- only one problem my car was kept for over a week (no problem, thank you). They gave me a loaner car,thank you. Before I returned the loaner car I took it through the car wash,whipped out over a week (no problem, thank you). They gave me a loaner car,thank you. Before I returned the loaner car I took it through the car wash,whipped out the inside and vacuumed. When I recieved my car it was dirty, inside and out. More

I was overcharged for servicing and am still waiting for the refund to go through. I had to catch the error, after reminding the service rep three times that I had the maintenance package and the oil change the refund to go through. I had to catch the error, after reminding the service rep three times that I had the maintenance package and the oil change was covered. Service otherwise good. Length of wait as advertised. Not impressed by service rep, she did not instill confidence in maintenance performed and gave me a feeling I was being swindled. Bummer that car washes are not being offered but that’s understandable. More

I always come here to get my vehicle serviced. The people are friendly, answer any question I may have. The waiting time is very reasonably. are friendly, answer any question I may have. The waiting time is very reasonably. More

Eva was very courteous. She saved me from excess service and cost. I was very happy with my visit. The customer waiting area is amazing and the wifi is solid. Thank you. and cost. I was very happy with my visit. The customer waiting area is amazing and the wifi is solid. Thank you. More

The woman in the Service Dept/Cust. Service on Friday, April 17, 2020 who assisted in my visit was very nice. I am not sure of her name. April 17, 2020 who assisted in my visit was very nice. I am not sure of her name. More