Napleton Ford of Oak Lawn

We’ve been satisfied customers of Hawk Ford for years. Whether sales or service the people are friendly and professional. Service is quick and easy, and always done right. Whether sales or service the people are friendly and professional. Service is quick and easy, and always done right. More

The waiting area was clean, comfortable, and almost meeting social distance standards (some of the chairs should be removed for the appropriate 6 ft rule) . Given the current situation around the world meeting social distance standards (some of the chairs should be removed for the appropriate 6 ft rule) . Given the current situation around the world .... Ford still felt like home!!!!! More

He was able to look up my tire and wheel coverage and my tire was covered which saved me what I paid for the coverage. tire was covered which saved me what I paid for the coverage. More

Thank you for everything .You guys are always fast and thorough with all your information and your service. My car runs great. I also love all the coupons that I get in the mail it really helps the budget thorough with all your information and your service. My car runs great. I also love all the coupons that I get in the mail it really helps the budget. More

Overall my experience was wonderful. The only issue I encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. More

Nick my salesman was very knowledgeable and patient. He listened to my concerns and found me the perfect vehicle. I have purchased more than one car from this dealership. listened to my concerns and found me the perfect vehicle. I have purchased more than one car from this dealership. More

Great customer service, great deals on new vehicles. Great dealership, will recommend them to anyone looking for a new vehicle. Hawk Ford is #1 dealership. Great dealership, will recommend them to anyone looking for a new vehicle. Hawk Ford is #1 dealership. More

Their customer service is poor. They do not appreciate their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any service or a new car again. The only person I have had a great experience with is the sales rep Joe Venditti. More

Needed a Battery, Called Hawk and said they would try to squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. More

I was in and out and the cashier was very nice and friendly. She made me feel comfortable and the service. The service was fast as well. friendly. She made me feel comfortable and the service. The service was fast as well. More