Napleton Ford of Oak Lawn

It was a good experience overall. Courteous sales people who appeared to want to make the best deal. Would have liked to finance through Ford. who appeared to want to make the best deal. Would have liked to finance through Ford. More

Everyone whom I had incounter with at Hawk ford from the operator to the service department porter cashier fast lane was very professional they made u feel very special Thank u Hawk Ford ! operator to the service department porter cashier fast lane was very professional they made u feel very special Thank u Hawk Ford ! More

I Was in and out. Everyone was helpful. everyone had masks. easy to schedule. Thank you very much for being open during this difficult time. masks. easy to schedule. Thank you very much for being open during this difficult time. More

The service was excellent, I will definitely continue to have my vehicle serviced there. The prices were relatively decent, but the customer service was outstanding! have my vehicle serviced there. The prices were relatively decent, but the customer service was outstanding! More

Service department is always friendly. The work was done quickly and at a great price. I never even consider taking my car anywhere else for service. quickly and at a great price. I never even consider taking my car anywhere else for service. More

Very nice staff. Surroundings were clean and comfortable. Fast service. Most staff wore mask, but every customer had on a mask. Service advisor explained what was involved in service appointment. Fast service. Most staff wore mask, but every customer had on a mask. Service advisor explained what was involved in service appointment. More

considering the tough times we are going through, it was easy to navigate through the process. A loaner was promised to me and I got one. It was a new model clean and full of gas. I really appreciate that easy to navigate through the process. A loaner was promised to me and I got one. It was a new model clean and full of gas. I really appreciate that and all that the crew done for me. More

Joe was wonderful to work with. He was very informative of the vehicles and made it simple to not spend too much time in the dealership. of the vehicles and made it simple to not spend too much time in the dealership. More

I was very pleased when I brought my car in for service. Everyone was very friendly and helpful; especially Paul in the Service Department. Don in the Sales Department was very helpful also. Everyone was very friendly and helpful; especially Paul in the Service Department. Don in the Sales Department was very helpful also. More

Excellent job & safe health practices. PPE use & social distancing observed. Thank you for keeping us all safe from Corona virus. Continue great service for customer to come back again. distancing observed. Thank you for keeping us all safe from Corona virus. Continue great service for customer to come back again. More