Napleton Ford of Oak Lawn

Great service! Great staff and phenomenal mechanics especially Pat Bracken he is the best! they Finished the job in a timely manner thanks Hawk!!! Appreciate it especially Pat Bracken he is the best! they Finished the job in a timely manner thanks Hawk!!! Appreciate it More

Eva walked up to me right away when I got out of my car. She was there with me every step of the way. I felt welcomed by the connection she made with me, & I fit my car services. She was there with me every step of the way. I felt welcomed by the connection she made with me, & I fit my car services. More

Came in to get a leak checked and didn’t even get a proper diagnosis. Quoted me $1200+ and then told me they’d offer a 50% discount when I denied service. There is no doubt in my mind they were trying proper diagnosis. Quoted me $1200+ and then told me they’d offer a 50% discount when I denied service. There is no doubt in my mind they were trying to up sell whatever the issue was. More

The service is excellent, but it cost too much for labor! But I like knowing my car is fixed right the first time. Rich was great and the technition that worked on my car excellent. But I like knowing my car is fixed right the first time. Rich was great and the technition that worked on my car excellent. More

The service was excellent the management team was great The service area was nice and clean and neat . I look forward to coming back for set a tires for my Ford explore The service area was nice and clean and neat . I look forward to coming back for set a tires for my Ford explore More

Great dealership, friendly and knowledgeable staff that greet you with a smile. Clean environment. Very quick service at reasonable prices. Definitely recommend going there for all your service needs. greet you with a smile. Clean environment. Very quick service at reasonable prices. Definitely recommend going there for all your service needs. More

Another Excellent Service experience. Brought in my 2003 Expedition some time back for a rear wheel bearing replacement and to replace some rusting brake lines, then most recently for front brakes. Ken Klin Expedition some time back for a rear wheel bearing replacement and to replace some rusting brake lines, then most recently for front brakes. Ken Kline and Eva provided their usual outstanding customer service. The price, especially with the Ford Rewards program COULDN'T BE BEAT. Continued great service and very good pricing on the repairs. This is why I keep coming back.! Kudos to Ken, Eva, and the Mechanics! Keep up the great work! More

Been shopping at Hawk Ford & Hawk Auto for many years. There is no reason to go anywhere else. The service team is still the best! There is no reason to go anywhere else. The service team is still the best! More

I like using quick lane service as they are fast and timely on your oil change service. The staff is respectful and courteous. Always available to answer questions and/or concerns. timely on your oil change service. The staff is respectful and courteous. Always available to answer questions and/or concerns. More

The service at this dealership is outstanding. They communicate well with customer and gets the job done in a timely manner.I recommend this dealership. communicate well with customer and gets the job done in a timely manner.I recommend this dealership. More