Napleton Ford of Oak Lawn

Overall my experience was wonderful. The only issue I encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. encountered was that I had to wait almost 25 minutes for the Porter to bring my Ecosport around. More

Nick my salesman was very knowledgeable and patient. He listened to my concerns and found me the perfect vehicle. I have purchased more than one car from this dealership. listened to my concerns and found me the perfect vehicle. I have purchased more than one car from this dealership. More

Great customer service, great deals on new vehicles. Great dealership, will recommend them to anyone looking for a new vehicle. Hawk Ford is #1 dealership. Great dealership, will recommend them to anyone looking for a new vehicle. Hawk Ford is #1 dealership. More

I was in and out and the cashier was very nice and friendly. She made me feel comfortable and the service. The service was fast as well. friendly. She made me feel comfortable and the service. The service was fast as well. More

Needed a Battery, Called Hawk and said they would try to squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. squeeze me in. When I arrived they took my car and about 20 min later it was done. FAST, CURTERIOUS, SERVICE. More

Their customer service is poor. They do not appreciate their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any their customers. They act like they’re doing you a favor for spending money there. I’ve purchased two cars from here and I won’t return here for any service or a new car again. The only person I have had a great experience with is the sales rep Joe Venditti. More

The service I requested was completed perfectly but I was dismayed by the lack of Covid precautions. I saw only 1 employee wearing a mask and NONE of the other customers wore. Masks should be required! You dismayed by the lack of Covid precautions. I saw only 1 employee wearing a mask and NONE of the other customers wore. Masks should be required! You are putting my life in danger due to your ignorance. More

Great Service & Customer Service! Always GREAT service. Service and customer service was perfect! Expensive issue but fixed the problem. The service department gave me complete details Always GREAT service. Service and customer service was perfect! Expensive issue but fixed the problem. The service department gave me complete details on the issue. More

My experience at Hawk Ford was very good as usual. Service manager Was informative and kept me abreast of what was done and needed today. Service manager Was informative and kept me abreast of what was done and needed today. More

The service was on point as usual from beginning to the end service reps to porters to cashiers see you next time. God Bless you all. end service reps to porters to cashiers see you next time. God Bless you all. More