Napleton Ford of Oak Lawn

I want to say thank you to Nick and Two Hawk boards team who help me drive off thank you for being there thank you who help me drive off thank you for being there thank you More

I received such exceptional customer service on my service visit. Todd my service advisor provided me excellent service as usual. Albert and Darryl drove me home and then picked me up when my car was service visit. Todd my service advisor provided me excellent service as usual. Albert and Darryl drove me home and then picked me up when my car was ready. I had such a great experience. More

My vehicle was completed quickly and the staff was very knowledgeable and pleasant and I got a complete report on the condition of my brakes tires filters and battery bottom line very satisfied knowledgeable and pleasant and I got a complete report on the condition of my brakes tires filters and battery bottom line very satisfied More

Quick lane service writers are Great!! I was a little dissatisfied with oil dropped on my bumper. But good service in Quick lane. I would recommend. dissatisfied with oil dropped on my bumper. But good service in Quick lane. I would recommend. More

Eva in service dept. kept me informed the whole time. Everything is running great. for my Ford Taurus X. See you on the next service event. Everything is running great. for my Ford Taurus X. See you on the next service event. More

Great and quick service. Vehicle brought for regular service and was done within 30 minutes. Alex at service desk was courteous and efficient. Would definitely continue to Avail of their services in the service and was done within 30 minutes. Alex at service desk was courteous and efficient. Would definitely continue to Avail of their services in the future. More

Always get great service ! Work done in a timely fashion! Needed to ask questions about my vehicle and Amber called a salesman to help us Salesman Ramy went out of his way to get us the info we n fashion! Needed to ask questions about my vehicle and Amber called a salesman to help us Salesman Ramy went out of his way to get us the info we needed ! Thanks More

Felt like a number I just wish I could get treated like I spent $75K 6 months ago on a 2019 Ford Truck that's all. Service managers were dismissive and lacked the basic I just wish I could get treated like I spent $75K 6 months ago on a 2019 Ford Truck that's all. Service managers were dismissive and lacked the basic skill of listening to the customer. I tried to explain an issue I'm having with the door, even offered to take the technician/manager for a drive to show the problem but they declined. Door is still broken... More

Very fast and professional service. No long wait time. Friendly and professional staff. Clean waiting area for customers. Can’t wait for my next service appointment. Friendly and professional staff. Clean waiting area for customers. Can’t wait for my next service appointment. More

In and out for service for my ford the work was quick customer service was great. The problem was solved in a timely manner good. customer service was great. The problem was solved in a timely manner good. More