Napleton Ford of Oak Lawn

Alex ( in Quick lube) is an incredible individual who’s personality and honesty makes Hawk Ford #1 in my opinion for service , it’s not always the the guys in the front Who are Heroes personality and honesty makes Hawk Ford #1 in my opinion for service , it’s not always the the guys in the front Who are Heroes More

Just had an oil change and tire rotation, but everything went well as it always has in the past. I’ve had all of the work on my Explorer done at Hawk Ford. went well as it always has in the past. I’ve had all of the work on my Explorer done at Hawk Ford. More

Tod from service went above and beyond to help me out with my car issue. He kept me in the loop at all times, and called again once everything was approved and ready to go. with my car issue. He kept me in the loop at all times, and called again once everything was approved and ready to go. More

I’m pleased anytime I come visit. I didn’t have an appointment but the wait time wasn’t bad at all. I definitely return if I need any other services. appointment but the wait time wasn’t bad at all. I definitely return if I need any other services. More

Very good dealership great service friendly people clean building inspected the truck fixed the damage got it running thanks so much would go back again building inspected the truck fixed the damage got it running thanks so much would go back again More

My experience at Hawk ford was very good. I am a repeat customer. I have been buying Ford explorers since 1992. A loyal Ford customer. customer. I have been buying Ford explorers since 1992. A loyal Ford customer. More

The service dept was great during my visit. My car was professionally serviced. My wait time was minimal. I would recommend to others. Service advisor was great. professionally serviced. My wait time was minimal. I would recommend to others. Service advisor was great. More

I have been taking my car for service here for some time. I have always been satisfied with the service. People are friendly and helpful. I have always been satisfied with the service. People are friendly and helpful. More

Please what ever you do never bring your car too hawk ford the general manager is rude and very unprofessional I had brought car in for service 3x this month they told its was always different reason why ford the general manager is rude and very unprofessional I had brought car in for service 3x this month they told its was always different reason why my distance to empty was incorrect so I had in accident 10months who got my car fix instead of the grill now they are saying the wiring is messed up but at first Throttlebody then the gas paddle that’s why the distance to empty is missing up said the shop did it but the shop only did body work the wiring was fine ford messed up my car and want me too pay for them Messing up my car they are rip off PLEASE IF YOU ARE A FEMALE GO WITH A MALE THEY WILL TALK TOO YOU LIKE YOU ARE SLOW OR CALL THE REGAL MANAGER like I did More

Love your new coffee machine. The service people were extremely helpful, courteous and Pleasant. Ramy, my sales rep, stop them and checked on me and formed me if I need any assistance to contact him. I a extremely helpful, courteous and Pleasant. Ramy, my sales rep, stop them and checked on me and formed me if I need any assistance to contact him. I appreciate that. More