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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,754 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,754 reviews
February 27, 2021
Great dealer and wonderful salesman!!!!! Went out of their way to help with our special situation. Appreciate all the help and salesman knowledge. Thanks for everything their way to help with our special situation. Appreciate all the help and salesman knowledge. Thanks for everything More
by Columbia
Verified CustomerEmployees Worked With
Fay Hussein
February 27, 2021
Great service, friendly and helpful. Explains job to be done and if you need additional work on the car. Very efficient. Quality workmanship and trustworthy. done and if you need additional work on the car. Very efficient. Quality workmanship and trustworthy. More
by Comet
Employees Worked With
Pete Abramowicz
February 25, 2021
Excellent experience. Joe answered all of our questions in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting as well. More
by CSORENSEN0
Employees Worked With
Joe Venditti, Jerry Triplett (JT), Alex De La Torre
February 25, 2021
I was initially skeptical about using this facility, but in both times I have, I have been surprisingly impressed. The young man (Ben) conducting the service on my truck was attentive to detail and service in both times I have, I have been surprisingly impressed. The young man (Ben) conducting the service on my truck was attentive to detail and service More
by Richard
Employees Worked With
Ben
February 24, 2021
I got 2013 Ford C-Max Energy with 165k and Ford C-Max 2017 with only 19k. The same time the same weather and my 2017 is capable toake less MPG then the old one. Somone will telle that I do not have batte 2017 with only 19k. The same time the same weather and my 2017 is capable toake less MPG then the old one. Somone will telle that I do not have battery failure??? Bologne macaroni. My older C-max was able to produce 36mpg till 130k regardless of weather. U thing I need to go to different dealer which will not argue. I got the old car for since 2018 and I know what I am talking about. I am not quit sure who I was talking to when I just enter their garage. James Banck my not be the person I was talking to but in order to complete the review I had to choose someone. More
by robaczek2000
Employees Worked With
James Benck
February 24, 2021
Jamie handled my issue from intake to the time I picked my car up. I thought I had an issue with steering knuckle and was in fact the lower control arm. My car now drives like a dream and is a 2012. While my car up. I thought I had an issue with steering knuckle and was in fact the lower control arm. My car now drives like a dream and is a 2012. While it was costly to repair, I am glad it is done right! Thank you More
by LAURA_NOYES01
Employees Worked With
Jamie service department
February 23, 2021
Excelente customer service. Not wait. Easy check in. Will recommend it to my friends. Thank you again stay safe. Friendly staff. Xxxxxx nice discount. Bye Will recommend it to my friends. Thank you again stay safe. Friendly staff. Xxxxxx nice discount. Bye More
by Jmejia52
Employees Worked With
Pete Abramowicz
February 23, 2021
Customer was satisfied with quality work that I received. And we'll refer other customers to this dealership for the type of service that I received And we'll refer other customers to this dealership for the type of service that I received More
by kablaney
Employees Worked With
LaQuita Childress, Richard Pitlock
