
Napleton Ford of Oak Lawn
Oak Lawn, IL
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Job well done Clean location. Great to do business with. Thank you for the job well done! Couldn't ask for a better place to do business with. Thank you Clean location. Great to do business with. Thank you for the job well done! Couldn't ask for a better place to do business with. Thank you More
EXCELLENT They helped me on every part of my visit, clearly explaining the situation I was in and why it happened and how they were going to fix the problem. S They helped me on every part of my visit, clearly explaining the situation I was in and why it happened and how they were going to fix the problem. Satisfied More
Very happy with the service dept Very helpful with my fleet vehicle. I had my brakes done the same day as I called as I needed it for work the next day. Very helpful with my fleet vehicle. I had my brakes done the same day as I called as I needed it for work the next day. More
Exceeded expectations The service department staff was friendly and courteous. I intended to wait by going to the nearby mall and was offered a ride, which I did not expect The service department staff was friendly and courteous. I intended to wait by going to the nearby mall and was offered a ride, which I did not expect and which was greatly appreciated, given the weather. They completed the work sooner than estimated and got me out of there quickly. More
Recall on my focus Everyone there is kind and curtis. Always in a good mood will laugh and kid with me. The repair was fast. There's always coffee! Everyone there is kind and curtis. Always in a good mood will laugh and kid with me. The repair was fast. There's always coffee! More
Excellent customer service I was very please with the outcome of my visit. I will definitely continue to go to hawk ford for service. Great great great great I was very please with the outcome of my visit. I will definitely continue to go to hawk ford for service. Great great great great More
Great service as usual’ I had my car serviced here with the works package. I always love the customer service here, I moved closer to oak lawn a couple years ago and I’ve bee I had my car serviced here with the works package. I always love the customer service here, I moved closer to oak lawn a couple years ago and I’ve been going to them since. They are very friendly and dedicated to great service. More
Good Support Very helpful and accomodating. Car was clean and fueled up. Yaz took the time to explain many of the vehicles features and was patient in listening Very helpful and accomodating. Car was clean and fueled up. Yaz took the time to explain many of the vehicles features and was patient in listening to questions and following up on questions that he didn't immediately have answers to. More
Service Manager I had a question which was unrelated to the service I was scheduled for. The service manager (Eva) was unconcerned and dismissive. Poor customer serv I had a question which was unrelated to the service I was scheduled for. The service manager (Eva) was unconcerned and dismissive. Poor customer service.. More
Great job! Love coming here for car service. Everyone is very nice and your vehicle is done in a timely fashion! waiting area is nice and has free coffee/drinks Love coming here for car service. Everyone is very nice and your vehicle is done in a timely fashion! waiting area is nice and has free coffee/drinks For while you wait! Love this place ! Would recommend! More