Napleton Ford of Oak Lawn

Service review Very nice, efficient and great service. I was late and everyone was very nice and did not seem upset that I was late. Good place to get your vehicle Very nice, efficient and great service. I was late and everyone was very nice and did not seem upset that I was late. Good place to get your vehicle serviced. . More

Very helpful Brian was able to help us pick out the right car without going over our budget. We were very impressed with friendliness of every employee. Brian was able to help us pick out the right car without going over our budget. We were very impressed with friendliness of every employee. More

Fast reliable service My service rep Kathy Buckle was very hands on and stayed in touch about the status of my vehicle and any repairs it may need immediately or could wait My service rep Kathy Buckle was very hands on and stayed in touch about the status of my vehicle and any repairs it may need immediately or could wait. They really put For the best effort in making sure my repairs were done in a timely fashion and even provide a loaner vehicle so that I wouldn’t be out of a car doing my service time. Above and beyond service at Hawk Ford of Oak lawn! More

The Quick Lane here is awesome! Always awesome service. They are very efficient in what they do.. I Highly Recommend there Service center. They are very professional and have treated Always awesome service. They are very efficient in what they do.. I Highly Recommend there Service center. They are very professional and have treated me with respect. More

Great people. I gave the rating because our dealer Brian did his absolute best to get the best deal and worked with my not so helpfultrade-in. I gave the rating because our dealer Brian did his absolute best to get the best deal and worked with my not so helpfultrade-in. More

Excellent! I love Hawk Ford! I always have a great experience! A worker came out of nowhere and helped me with the new fancy coffee machine! Gotta love em! experience! A worker came out of nowhere and helped me with the new fancy coffee machine! Gotta love em! More

Best Ford experience yet! I had work done at 3 different Ford dealerships and by far this was my best experience. The Facility is amazingly clean and accommodating. Paul, I had work done at 3 different Ford dealerships and by far this was my best experience. The Facility is amazingly clean and accommodating. Paul, I took notice of how he handled customers and was very close to his estimate on completion. I was impressed by how professional, patient and courteous Paul was. Thank you to Paul... More

Great experience I had a nail in my tire so I stopped by the Quick Lane. They had the tire checked and repaired and I was out the door in less than half an hour. I had a nail in my tire so I stopped by the Quick Lane. They had the tire checked and repaired and I was out the door in less than half an hour. More

Terrible service, worse customer service Could not determine the issue, so they did a software update. They called this “routine maintenance” & said it was not covered under warranty. When I Could not determine the issue, so they did a software update. They called this “routine maintenance” & said it was not covered under warranty. When I tried to dispute this, I was given the run around. Horrible experience More