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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
December 12, 2019
Ford Truck Fast and direct service.. helpful knowledgable.. Understanding, clean, nice, quality in a service or product is not what you put into a great job com Fast and direct service.. helpful knowledgable.. Understanding, clean, nice, quality in a service or product is not what you put into a great job completed. More
by VIRGTOI78
Verified CustomerEmployees Worked With
Ken Klein
December 12, 2019
Recall and car alarm adjustment Our car alarm was going off frequently so I contacted Anthony G. whom we bought our Explorer from and he promptly emailed back to contact Service and Our car alarm was going off frequently so I contacted Anthony G. whom we bought our Explorer from and he promptly emailed back to contact Service and let him know if we had any issues. Kathy from service was wonderful. She informed me how long it would be and got another service personnel to drive me home. she called after 2 hours as she said she would and informed me of what they had done to help. As I was in line for my paperwork, I saw Anthony G. who again made sure everything was done to my satisfaction and reassured me that if I was still having an issue to reach out to him and Kathy and they would try to rectify the problem no matter what. That made me feel very reassured. More
by LOTOOLE86
Employees Worked With
Kathy , Anthony Gandara
December 12, 2019
They Lie to you just to get money out of you They told me I needed a starter which they charged me $800 plus, just for my car to break down literally 10 mins after leaving there ford service cen They told me I needed a starter which they charged me $800 plus, just for my car to break down literally 10 mins after leaving there ford service center. More
by Tristan .porter
Employees Worked With
Paul Werges
December 12, 2019
Pleasant experience...no pressure...great deal! Bert was our friendly salesman. He gave us options without pressure. He was truthful and helpful. I would recommend Hawk Ford for your next vehicle Bert was our friendly salesman. He gave us options without pressure. He was truthful and helpful. I would recommend Hawk Ford for your next vehicle and Bert as your salesman. More
by GJAMES105
Employees Worked With
Bert Abdullah
December 12, 2019
Dont like the loaner Dont like the fact that I bring in a f150 for service and I'm given one of the smallest vehicles they have that doesnt seem fare. Dont like the fact that I bring in a f150 for service and I'm given one of the smallest vehicles they have that doesnt seem fare. More
by ACEHOT24
Employees Worked With
Eva
December 12, 2019
Dealer ship is clean people are polite and very helpful and where there to answer my questions on recall notice received and when I should bring back in and where there to answer my questions on recall notice received and when I should bring back in More
by Mike.yaeger
Employees Worked With
Ramy Modalala
December 11, 2019
Good service! They really helped I would really recommend my friends to attend here. They were really committed to give me great deals for me and my family. They really helped I would really recommend my friends to attend here. They were really committed to give me great deals for me and my family. More
by Martin Lopez
Employees Worked With
Anthony Gandara
December 11, 2019
Oil change I wouldn't go anywhere else for a oil change or work to be done on my car.They are very friendly & they care deeply about the work they do. I wouldn't go anywhere else for a oil change or work to be done on my car.They are very friendly & they care deeply about the work they do. More
by MICHELLESMITH45329
Employees Worked With
Alex ( management)
December 10, 2019
Good job I came in for service work and the staff did a great job. The vehicle was even done before the estimated completion time. Good job I came in for service work and the staff did a great job. The vehicle was even done before the estimated completion time. Good job More
by JOE332
Employees Worked With
Paul Werges
December 10, 2019
QuickLane I have had my car worked on by this department and they have done an outstanding job 7 times, will continue to come back use their services, especiall I have had my car worked on by this department and they have done an outstanding job 7 times, will continue to come back use their services, especially the manager Alex has been giving me great service More
by Frostic
Employees Worked With
Alex
