Napleton Ford of Oak Lawn

I needed an oil change and was waited on quickly. I was in and out in 20 minutes. Amber who took care of me was very knowledgeable and courteous. I will be back. in and out in 20 minutes. Amber who took care of me was very knowledgeable and courteous. I will be back. More

Eva gave me great service!!! She even find me a loaner while my car was being repair so I could make it on time for my daughter’s graduation. while my car was being repair so I could make it on time for my daughter’s graduation. More

They are very thorough, very professional, knowledgeable and helpful in every which way. These caution when driving your automobile they explain things very well they are very cleanOverall the service depar and helpful in every which way. These caution when driving your automobile they explain things very well they are very cleanOverall the service department was excellentI had a very unique problem and they had helped me get it fixed More

Hawk Ford performed Great Quality work. I am Very satisfied with the service and did it in a timely manner. I'll keep returning to Hawk! satisfied with the service and did it in a timely manner. I'll keep returning to Hawk! More

Good customer service they were knowledgeable about the problems I had and knew how to fix it they also didn’t take days to fix the car and called to give updates about the problem problems I had and knew how to fix it they also didn’t take days to fix the car and called to give updates about the problem More

Service is always great! Everyone is always so nice and polite. They always get me in and out never a long wait even with this pandemic going on the service was excellent. Thank you always! polite. They always get me in and out never a long wait even with this pandemic going on the service was excellent. Thank you always! More

Made appointment for 8AM for oil chang. Vehicle was not touched until 9AM, although I did receive a discount for the long wait. Was not impressed with the knowledge of the staff. touched until 9AM, although I did receive a discount for the long wait. Was not impressed with the knowledge of the staff. More

The location was easy to get to and the service did not take a long time. I didn’t have to wait long for service. take a long time. I didn’t have to wait long for service. More

I've been waiting for my part for almost 2 months now the have not emailed me or called. Very disappointed. Could be because of Co-vid . Should of still received a call to let me know what's going on. .1 have not emailed me or called. Very disappointed. Could be because of Co-vid . Should of still received a call to let me know what's going on. .1st time for a mishap. Been going there for9 yrs with two Vehicles More

Paul was helpful and he answered all my questions. I'm a new customer; Paul got my Lincoln Navigator in a bay and a short time later my vehicle was done. Thanks Paul. new customer; Paul got my Lincoln Navigator in a bay and a short time later my vehicle was done. Thanks Paul. More