Napleton Ford of Oak Lawn

Excellent Service I am very pleased with the service we received. Paul Stassin is great to work with. He is very friendly and helpful. Our car was repaired under the ex I am very pleased with the service we received. Paul Stassin is great to work with. He is very friendly and helpful. Our car was repaired under the extended warranty that was offered free of charge due to transmission issues with the Fiesta. I am a very happy Ford customer because they stand by their promise to fix any problems that they are responsible for. The clutch assembly was replaced free of charge and the car is running much better now. More

I was late, they were not I was late due to a Dr’s. Appt. but they took my car right away and I received “the works” in less than an hour. Just enough time to enjoy a cup of co I was late due to a Dr’s. Appt. but they took my car right away and I received “the works” in less than an hour. Just enough time to enjoy a cup of coffee and catch up on the news. More

Excellent service! My initial impression was that "this is a clean and efficient dealership." Each person that I talked to was friendly, courteous and knowledgeable. I My initial impression was that "this is a clean and efficient dealership." Each person that I talked to was friendly, courteous and knowledgeable. I think that considering the nature of my repair problem (17 codes ??) and the time between bringing my truck in and getting it back was beyond my expectations. Your service staff deserves a five star rating over and above the rating assigned to the dealership as a whole. Thank You, William More

Ford 150 My truck would not start, dead as a door nail, during my 15,000 mile check up, they quickly found the problem, fix the problem, and I was on my way. My truck would not start, dead as a door nail, during my 15,000 mile check up, they quickly found the problem, fix the problem, and I was on my way. Excellent Communication from Paul- the service manager. Chris Gambino More

Great Experience with Hawk Ford Ford Dealer and Ford Service Alex Marcinkowski. Most of time, I talked with Alex about my car's future. I hate to see my car's(Ford Taurus SHO) futur Ford Dealer and Ford Service Alex Marcinkowski. Most of time, I talked with Alex about my car's future. I hate to see my car's(Ford Taurus SHO) future end. :( More

Always great service This is my go.to.place for my car. This is my second car from here And the service is always the best. So.thank you. This is my go.to.place for my car. This is my second car from here And the service is always the best. So.thank you. More

Great Experience with Hawk Ford My sales consultant was friendly, thorough and made it a nice experience buying my first car. The dealership has a welcoming staff as well and I will My sales consultant was friendly, thorough and made it a nice experience buying my first car. The dealership has a welcoming staff as well and I will continue my business with them. More

Great service Great service, very professional, and our vehicle was returned to us in a timely fashion. We were very satisfied. Paul Stassin was very helpful to us. Great service, very professional, and our vehicle was returned to us in a timely fashion. We were very satisfied. Paul Stassin was very helpful to us. More

Great service I always take my cars to Hawk Ford. Everyone is always friendly. When i have my car in for service, the service department always keeps me inform I always take my cars to Hawk Ford. Everyone is always friendly. When i have my car in for service, the service department always keeps me inform on the status of my car. More