
Napleton Ford of Oak Lawn
Oak Lawn, IL
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Frustrated Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push back because this took too long. More
Well serviced Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed repair. As far as Alex, I think he is a great people person. Very easy to talk to and understanding. More
Purchase of first Ford product Joe v and staff eased my mind in the purchase process of a Ford Expedition I was downsizing just a bit from a Chevy suburban. Was recommended see joe Joe v and staff eased my mind in the purchase process of a Ford Expedition I was downsizing just a bit from a Chevy suburban. Was recommended see joe by my son in law who deals with tom in parts. As I mentioned first Ford product and it was a good event gave me fair price on trade in and new car. Joe picked up the car I needed within 24 hours. Had to stop back for front plate hanger and service was prompt Don’t know if it’s the Hawk Koolaid or what but everyone was upbeat at hawk and people take notice Thank you and God bless Tom More
New car purchase Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. More
Oil change and tires checked It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. It was great service experience and they told me how long and it was a little less. I was happy with the service and quickness of the service. More
My New Truck Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing en Great dealership! Love the people that work there and how much attention and effort they put in their customers... it really shows! Such a relaxing environment to buy a car. Highly recommend the people I worked with. More
Flat tire First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs More
Great service and helpful with good pricing. They took my car in for battery service even though it was getting late. I appreciate the service very much car in for battery service even though it was getting late. I appreciate the service very much More
My go to for my maintenance check ups. Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even when there was a delay on an extremely busy day, they ensured me I would be taken care as soon as possible. More
Good job Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. More