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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,078 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,078 reviews

November 05, 2019

I had just replaced 2 tires on my 2018 explorer, thanks to illinois and chicago roads. Once again I got a nail in my tire. Discount tires was a 5 hr wait, where I warranties all my tires. Ales in quick lan More

by CFDShari
Recommend Dealer
Yes
Employees Worked With
Alex in service
November 05, 2019

Les recomiendod no comprar las garantias q te ofrecen en carros nuevos por que cuando las ocupas no te las asen validas como paso en mi caso More

by Patrcia
Recommend Dealer
No
Employees Worked With
Anthony Martinez, Eddie Rodriguez
Dec 13, 2019 -

Napleton Ford of Oak Lawn responded

Lamentamos que la garantía de su vehículo no esté cubierta. Comuníquese con nosotros para que podamos hablar más sobre esto a 708-599-6000. Gracias y esperamos tener noticias suyas pronto.

November 05, 2019

Joe has been my go to guy since I initially leased my second Explorer. After that I’ve purchased my explorers. Wish I used him for mustang. More

by CFDShari
Recommend Dealer
Yes
Employees Worked With
Joe Venditti
November 04, 2019

Purchase of first Ford product Joe v and staff eased my mind in the purchase process of a Ford Expedition I was downsizing just a bit from a Chevy suburban. Was recommended see joe More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Huseen, Joe Venditti, Omar Noah
November 04, 2019

Well serviced Excellent and quick service. Also very friendly.I was able to communicate with the tech working on my car. He also pointed out problems that needed More

by John N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex from quick service
November 04, 2019

Quick service Alex was the person that helped me and he did a phenomenal job he was kind, helpful, and informative! I needed an oil change and it was my first time More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex from quick service
November 04, 2019

My experience at Hawk Ford The service was good. The dealership was bright and clean. Everyone that I came in contact with was very pleasant, and I didn't have to wait very lon More

by MORGANAMOS26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Bucholz
November 04, 2019

Frustrated Very frustrating experience. I had an appointment but still had to wait 1.5 hours in a packed waiting room. I had other appointments I had to push More

by loristrenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't recall
Nov 11, 2019 -

Napleton Ford of Oak Lawn responded

Hello and thank you for submitting your review. We apologize for any inconvenience the wait time has caused. We understand your time is valuable and there are times we get backed up. We will work on this, but if you have any additional comments or concerns please reach out to us. We appreciate your business and hope to see you again. Have a great day!

November 03, 2019

New car purchase Nick was very helpful and honest about what we could afford. And we were able to trade in our car for a new one with no problems. More

by RDG442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
November 01, 2019

Great service and helpful with good pricing. They took my car in for battery service even though it was getting late. I appreciate the service very much More

by Hgate
Recommend Dealer
Yes
Employees Worked With
Tod
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