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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.8
3,076 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,076 reviews

November 01, 2019

Flat tire First one in ,first one out-Needed a new tire ,got me the best price and did it all with a smile -will always come here for my service needs More

by Pepita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with but the excellent customer service trickles down from the top down , Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Don Boros, Paul Werges, Eddie Rodriguez, Christopher Pastenes
October 31, 2019

Ford Focus Oil Filter and checklist Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
October 31, 2019

Quick, accurate and friendly. As usual, a pleasant experienc Always a positive experience at Hawk Ford. They have never let me down. The service department is always very quick, accurate and efficient in handli More

by dsepessy6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, Yaz Rabah, Nick Ristich
October 31, 2019

Like Family Everyone at Hawk Ford are phenomenal! Of eight Ford Dealerships I have done business, this is my #1. Very personable and a cut above others. More

by reneeyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod Maca, Joe Venditti
October 31, 2019

Wonderful experience !!!! Paul was very nice !!! He had a pleasant attitude. Everyone that I came in contact with was very supportive. From the cashier to lady sitting More

by JMOORE230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that brought the rental to me was equally as nice he explained how everything worked. He was great !!!, Paul Werges
October 31, 2019

Good job Great service. My car was there for over a month and I was kept informed during the whole process. They were accommodating. Good job. Thanks. More

by Mscunn01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
October 31, 2019

My go to for my maintenance check ups. Your staff is absolutely awesome. Friendly, caring and patient. You can tell they care about your overall experience. They get me in and out. And even More

by Janwolfe17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
October 31, 2019

My Ford Edge I was taken on time for my 1:00 pm appointment. My car was ready 35 minutes later. Alex was very pleasant and explained my bill. Good coffee. More

by Kathy Polivka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
October 30, 2019

Ford replace bad clutch at no charge Had a good experience for once at this place. Paul, the head of the service department, was really friendly and knowledgeable - he made my day. Car wa More

by Never Again 1#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Werges
October 30, 2019

Quick, efficient, friendly and recommendable Each experience at hawk is a pleasure and I would recommend them to anyone w will buy our next car at hawk and have told our children the same More

by RBFANELLI47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alax
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