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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.8
3,081 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,081 reviews

October 14, 2019

See what is wrong with truck They did good with checking problem with truck but price overboard and time to fix had breaks done before price to much and to long More

by Lgreen88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul stassin
October 14, 2019

Everyone showed Great Customer Service. Omg, our car was on its last legs. My sister who just bought a car from Hawk's Ford recently gave us the number and to talk to YAZ which we did. We ge More

by Smith123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaz Rabah
October 14, 2019

The best service I got there and they fix my side mirror so fast I recommend you guys to all my finds great job hawk ford.... once again great job More

by Jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Diaz, Mike Hopkins, Omar Noah, Karen Boll, Nick Ristich
October 14, 2019

Great experience like always The staff, the work done and our all around experience was perfect. Everyone was pleasant, helpful and very knowledgeable. Thank you again for servici More

by The Whelans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
October 13, 2019

great service, schedulingand facilities I am very satisified that I made my decision to purchase my F150 from Hawk Ford. They have friendly, helpful schedulers with timely delivery of servic More

by lenquas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Werges
October 11, 2019

Greatest service manager Paul is the greatest service manager I have worked with since 1992 when I first went to Ford for service. He provides the most efficient service and h More

by Arthur C Nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Yousef, Paul Werges
October 11, 2019

Service department 4 hours for a lock actuator to be replaced.No information of Diagnosing problem for over 2 1/2 hours.Very disappointed in length of time repairs took More

by BDANAHER37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen Bucholz
Oct 14, 2019 -

Napleton Ford of Oak Lawn responded

Thank you for submitting your review. We understand your time is valuable and we are sorry to hear it took longer than expected for the services to be completed. We appreciate your business and if you have any further questions or concerns feel free to reach out to us. Hope you have a great day!

October 11, 2019

Quick Lane service Amber, the Customer Service representative at the desk/counter, was pleasant and courteous. The oil change service was quick, in and out quicker tha More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
October 11, 2019

Great Experience I found the staff at Hawk Ford to be very professional, fair, patient, and willing to help my in any way to make my purchase the best experience. Th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gorokhovsky, Omar Noah
October 10, 2019

Quick and Efficient Brought our Escape in for the usual oil change. Went to the regular service entrance and waited for someone to come to me to find out what I needed. A More

by m26catklr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
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