Napleton Ford of Oak Lawn

Trust Thank you for fixing my AC. I'm a mother of a disabled child that doesn't sweat and can be come very ill if not keep cool. So our AC is very important Thank you for fixing my AC. I'm a mother of a disabled child that doesn't sweat and can be come very ill if not keep cool. So our AC is very important to us. Also thank you for the rides to and from so my daughter can stay home watching her favorite TV shows and doesn't have to sit at the shop all day. More

Amazing as always! Quick, personable and precise service! I had an emergency repair that needed to be made to my vehicle. Tod in service was extremely accommodating an Quick, personable and precise service! I had an emergency repair that needed to be made to my vehicle. Tod in service was extremely accommodating and helpful. My vehicle was repaired promptly and with quality parts and installation. More

Quick Lane They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the othe They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the other area. More

Great experience We went in to look at a used car and bought a new car for almost the same price! Salesman was really nice, helpful and eager to help us get what we wa We went in to look at a used car and bought a new car for almost the same price! Salesman was really nice, helpful and eager to help us get what we wanted. More

Quick, Easy and Professional I have bought vehicles from Hawk Ford before and they still continue to offer the same professional service and support as in years past. They also h I have bought vehicles from Hawk Ford before and they still continue to offer the same professional service and support as in years past. They also have a lot of vehicles in stock for a fast delivery. More

Recall service The appointment time was my choice and not at their convenience which is a plus. Everyone that I came in contact with was so friendly. I have dealt wi The appointment time was my choice and not at their convenience which is a plus. Everyone that I came in contact with was so friendly. I have dealt with this dealership in the past and I would recommend it to anyone. More

No customer service There is a lack of customer service. We had to make 3 trips as they either ordered the wrong part or didn't play attention. We were told the service w There is a lack of customer service. We had to make 3 trips as they either ordered the wrong part or didn't play attention. We were told the service would take 2 hours and after 3.5 hours we were told they had the wrong part. Very unorganized. More

EXCELLENT THE VISIT WAS QUICK AND EASY AND PROFESSIONAL. I HAD THE OIL CHANGE DONE. NO PROBLEMS AT ALL. I AM GLAD I DON'T HAVE TO WAIT LONG TIME TO GET AN OIL C THE VISIT WAS QUICK AND EASY AND PROFESSIONAL. I HAD THE OIL CHANGE DONE. NO PROBLEMS AT ALL. I AM GLAD I DON'T HAVE TO WAIT LONG TIME TO GET AN OIL CHANGE. More

Open on Saturday We were visiting the area when our battery died in our 2015 Edge. AAA was unable to replace it, but jumped the battery and suggested we go to Hawk Fo We were visiting the area when our battery died in our 2015 Edge. AAA was unable to replace it, but jumped the battery and suggested we go to Hawk Ford. We were good to go within the hour on a Saturday afternoon -- impressive! More