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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.8
3,076 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,076 reviews

July 31, 2019

Unscheduled Brake Repair Paul accommodated my need in a patient professional manner. Thank you Paul for your understanding of my need and finding a way to make sure that I did More

by doraforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul - Service Advisor
July 31, 2019

Great service of my vehicle at a fair price. The car runs smooth and I am good to go for at least another 25,000 miles or more! More

by jpresta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Klein, Paul Werges
July 31, 2019

Quick Lane oil change etc. I was in without an appointment and was out within 1-1/2 hours. The atmosphere was pleasant yet professional the lady that registered me in was knowle More

by MOTHEROFZION01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
July 30, 2019

Great Service Excellent fast service provided by Service Center. I was greeted upon pulling into the Bay Area and directed into the service area where I was informe More

by RODHILL1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall service persons name but he was fantastic
July 30, 2019

Service on Vehicle Great customer service. Friendly all the way around from top to bottom. Each time I've been there I'm met with friendliness and comfort. However, my p More

by VINCE_PLASCENCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noah
July 30, 2019

Ford Explorer Recall Repair Kevin was very kind and assisted with getting my car taken back for service. He explained the process in detail which was nice and answered all of my More

by jki4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
July 30, 2019

Okay service Hawk ford was quick on sending me notification that my vehicle was ready, however once I arrived for pick up I had to wait almost 20-30 minutes for my More

by Kcald1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know name
Jul 31, 2019 -

Napleton Ford of Oak Lawn responded

Thank you for submitting your review and we would like to apologize for the wait. We understand your time is everything. We appreciate your time and your business. Have a great day and we will see you again in the future!

July 30, 2019

Excellent The staff is courteous and professional. I’ve been dealing with Joe V for many years. Joe takes the stress out of buying a car. Never pushy always pat More

by 2019 Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Garcia, Joe Venditti
July 30, 2019

I had a terrific experience with Hawk. I had an outstanding experience with Omar my sales rep. Don was efficient and helpful while working out my financing. Dan was patient and very helpful More

by radiohabit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan finance Manager, Antony Garcia, Omar Noah, Don Boros
July 30, 2019

Customer service I go out of my way to come to this location. Because the people that work here are so nice! All the work has been good and I am never left with any More

by Quiziepoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll
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