Napleton Ford of Oak Lawn

Hawk Ford Quick Lane Is Amazing I called Quick Lane to check on the wait time, I spoke with Alex and he informed me that there was no wait at the moment. I was in the area so I went I called Quick Lane to check on the wait time, I spoke with Alex and he informed me that there was no wait at the moment. I was in the area so I went right in and was done in less than an hour. Alex was very helpful and pleasant. They offer coffee, tea and television while you wait. Alex informed me of what all was needed to keep my car running in good condition. Service is excellent at Hawk Ford’s Quick Lane. More

Great service My vehicle was in and repaired quickly. It was in for recall work and they did a nice job on both items being repaired. Thanks My vehicle was in and repaired quickly. It was in for recall work and they did a nice job on both items being repaired. Thanks More

3 cars from same dealership, all with transmisssios issues. Worst customer service ever. They are just like majority of dealers. Very quick to sell you a car but even faster at running when your car or truck be Worst customer service ever. They are just like majority of dealers. Very quick to sell you a car but even faster at running when your car or truck becomes an issue. Mechanics can't trouble shoot on there own. "Needs computer to verify" . There isn't a sensor for every part in the vehicle. If you don't have a light on and your car is having issues , they say it's normal. Ford is junk, never will I ever buy a Ford nor from this dealer again nothing but bull crap lies from every single one of them More

Very nice Everyone was friendly and very very helpful. They got paper work done fast and everything was done efficiently. Yaz helped allot and made everything w Everyone was friendly and very very helpful. They got paper work done fast and everything was done efficiently. Yaz helped allot and made everything work out perfect. More

Wonderful The experience was great from the time I walked in the door until I drove our new leased vehicle home. Our sales man Yaz and the finance guy Joe were The experience was great from the time I walked in the door until I drove our new leased vehicle home. Our sales man Yaz and the finance guy Joe were great. I will definitely recommend Yaz and Hawk Ford to anyone who asks. More

Great buying experience! The sales man was great! Second time he was able to help us secure the exact car we were looking for! A real great buying experience! The sales man was great! Second time he was able to help us secure the exact car we were looking for! A real great buying experience! More

Good dealership Happy with car great salesman good environment always comfortable with explanation of all car details would keep buying our cars at hawk Ford and recc Happy with car great salesman good environment always comfortable with explanation of all car details would keep buying our cars at hawk Ford and reccomend to others More

MKT service Pail Werges and his team did a great job for me, as always. I always know that with Paul, what needs to be done will be done. If there is more that ne Pail Werges and his team did a great job for me, as always. I always know that with Paul, what needs to be done will be done. If there is more that needs to be discussed, Paul will pick up the phone and call me. My cars go where he goes. He and his team did a great job on my Lincoln MKT. More

Joe made everything quick & easy I leased my fusion back in 2016 once my lease was up I decided to just keep it.. Joe put all the numbers & printed put all the paper work & it was don I leased my fusion back in 2016 once my lease was up I decided to just keep it.. Joe put all the numbers & printed put all the paper work & it was done. Very simple. More

Car maintenance plus recall at 60,000 miles From start to finish, all of the staff members were friendly and kept me informed about the status of my car repair. The cost of repairs was reasonabl From start to finish, all of the staff members were friendly and kept me informed about the status of my car repair. The cost of repairs was reasonable. The car runs great now. I have used Hawk Ford for service many times and will continue to do so. Thanks! More