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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,069 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,069 reviews

July 23, 2019

Service Paul was a great help!! I appreciate his consideration when calling us with the estimate of our truck. I just wish the repair cost wasnt so high More

by BOBBI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Werges
July 23, 2019

Great service Anthony was extremely helpful and answered all of the questions I had. Made me feel extremely comfortable while I was there and really tired to get me More

by Ivan.h11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony Garcia
July 23, 2019

Great experience I always have a great experience when I come to hawk ford. I purchased my car there and2 when it's time to buy another car, 9 times out of 1 More

by bigmamapatsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tod
July 23, 2019

It was bad from start to finish.. I have bought 5 car from this dealership this car has been the worst.. From sales to service everybody lied I'm done no more More

by halftymesho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Shaqra, Bert Abdullah, Don Boros, Paul Werges
Jul 24, 2019 -

Napleton Ford of Oak Lawn responded

We are disappointed to hear you had a less than excellent experience with us. We would like to hear more about your visit. Give us a call at 708-599-6000. Hope to hear from you soon!

July 22, 2019

Do not call for help The service desk was horrible. The lady hung up on me as just kept putting me on hold to get rid of me. The sales man nick was a great help and the sa More

by Fordranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
July 22, 2019

Purchase of Car coming out of Lease! Very easy and professional transition by Joe Vendetti and Joe Storti, they were excellent!!! Nothing more to say everything was great they did an awe More

by willkarabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See above, Nick Shaqra, Joe Venditti
July 22, 2019

Friendly and quick experience Made an appointment to have a part replaced. When I arrived, everyone was friendly and helpful and I was in an out within one hour. The free coffee is More

by aviator6081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Yousef
July 22, 2019

Air bag On this issue your service was good. My other car its been bad. I've owned many cars during my life time. Never a Ford. I bought two fords for my kids More

by MESSYBIRD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bentley
July 20, 2019

Very poor service I brought in my 2016 Ford Explorer Sport twice for the same issue, the truck was given back to me filthy both on the outside and the inside. I will no More

by ACESTER74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paul and service and Ron in the body shop, Paul Werges
Jul 22, 2019 -

Napleton Ford of Oak Lawn responded

Thank you for your review! We are very sorry you have had to bring your vehicle more than once for the same issues. Please give us a call to schedule your next appointment and we will make sure your vehicle is returned cleaned. Again, we apologize for any inconvenience. See you soon! Have a great day.

July 19, 2019

Best place to do my car service Highly recommend and great customer service . Alex the assistant manager is very friendly and I am so happy with my car service thank you. I definite More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra
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