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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.1
3,127 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,127 reviews

June 25, 2019

It was good Overall it was good except for what I pay I think it was to much money for just a oil filter but I’m glad it was just that. More

by 5719rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ihde
June 25, 2019

Oil change I probably live 25 miles from Hawk Ford but always go there for service. Alex does a great job and is great with communication Thanks More

by Augieolivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 26, 2019 -

Napleton Ford of Oak Lawn responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of Oak Lawn for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

June 25, 2019

New tires Great friendly service, Norman and Alex were very personal and great to deal with. I have no issue recommending your service department as long as the More

by BKW357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander / Norman Clark
June 25, 2019

Warranty work Everyone at the dealer was pleasant and accommodating. I felt I had a good parter in my service advisor in the he was working on my timeline and had More

by MROMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in quick lane
June 25, 2019

Same issues with the car Hoping the car is fixed finally this was my Third time bringing it in . Sorry I bought this car. But Todd made me Happy to come back in the future .!! More

by LUCKYPENNY1960
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd and Kevin
June 25, 2019

Terrible I had a appointment for servuce and it was not addressed so i had to make another appointment . I was ignored on my second service. I should have to h More

by Bradby1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex, Ali Huseen
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Thank you for submitting your review. We strive to provided our customers with a first class experience and we are sorry to hear you did not receive that. Please give us a call @ 708-599-6000 to address this further. Ask to speak with the first available manager. Hope to hear from you soon! Have a great day.

June 22, 2019

Quick Lane Excellence The staff is friendly and upfront with what needs to be done to your car. The service is fairly speedy, the free car wash is a perk, and the coffee is More

by qyoung266
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 24, 2019 -

Napleton Ford of Oak Lawn responded

We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2019

Perfect full throttle exitement all of above Come and get what ever offer and satisfaction guarante all of above excellent service the best in Chicago area thank you Hawk Ford of Oak Lown More

by TOMASZLONCZYNSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rodriguez, Anthony Martinez, Antony Garcia, Anthony Gandara, Brittanie Cowan, Luis Diaz, Raquel Walton, Mike Hopkins, Bill Bentley, Brian Ihde
Jun 26, 2019 -

Napleton Ford of Oak Lawn responded

Hi, thank you for your positive review of Hawk Ford of Oak Lawn! We're glad we could help you out, and we hope to be of assistance to you in the future. Have a great day!

June 21, 2019

My Experience They serviced my car in a very timely manner and they were very professional. I have nothing more to say on this matter for now. More

by marcantony0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The names escape me at this time
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hello, we're glad to hear your service was completed in a timely manner. We appreciate your review, and we are always more than happy to assist you if anything else comes up. Take care!

June 21, 2019

Awesome Service l Hawk Ford is the place to go for a car. They are willing to work with you and get what you desire. The best salesmen is Anthony Garndia he will take c More

by CDANIELS765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara, Raquel Walton
Jun 25, 2019 -

Napleton Ford of Oak Lawn responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

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