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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.8
3,082 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,082 reviews

June 05, 2019

A very satisfying experience The dealership is very clean. The sales people are very pleasant. My overall experience was very satisfying. I would highly recommend Hawk Ford to any More

by Debra Banks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bentley, Brian Ihde
June 05, 2019

Review Great service and customer care. Definitely would recommend their service center in the future.was pleased with how quick I was greeted to the speed o More

by david.candiotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Ali Huseen
Jun 14, 2019 -

Napleton Ford of Oak Lawn responded

Hello David, thank you for your great comments about the quality of service our staff provides! We are always more than happy to assist you if anything else comes up. Thanks again for your business!

June 04, 2019

Vehicle recall I brought my vehicle in due to manufacturers recall on my vehicle... update was completed in a timely manner didnt seem like I waited long. More

by AIDAHERNANDEZ23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Diaz
June 04, 2019

Dissatisfaction I went in for an oil change & tire rotation, I stood outside & watched them only change my oil only. When I asked about the tire rotation I was LIED More

by KEISHA-HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Gorokhovsky, Nick Shaqra, Mo Yousef, Fernando Garcia, Anthony Martinez
Jun 04, 2019 -

Napleton Ford of Oak Lawn responded

Hi Keisha, thank you for submitting a review. We would like to discuss this situation further. Please reach out to our service manager, Paul Werges. We hope to hear from you soon! Have a great day.

June 04, 2019

Great service quick fast fixed the recall routine oil change. Done in a timely manner. Also tire rotation good price on the works package. I will be back. More

by CLIPKA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 03, 2019

car repair I was helped by Oscar, the assistant service manager. First time at this dealer's service center. Good communication in identifying the problem and t More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, assistant service manager
June 02, 2019

Dissapointed I was there a transmission recall adjustment, then a half hour later I was told they couldn't do it for they didn't have the resources. More

by KLYNCH1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
May 31, 2019

Swift Courtesy and Kind. I was very please with the service the manager at another dealership had prearrange for me to pick up my key so they were Johnny on it and yes I am ha More

by Dini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara
Jun 06, 2019 -

Napleton Ford of Oak Lawn responded

Nothing makes us happier than hearing positive feedback from our satisfied customers! It means so much to us to have earned your trust in our business. We look forward to your next oil change. Take care!

May 31, 2019

Alex was terrific I trust Alex and enjoyed talking to him about my car he is very friendly and hope he will be at Ford for along time to come great More

by CHRAPKIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 31, 2019

Experience perfect Good job guy was a very job God bless you guys. I was a good experience take my car to you guys if any problems i come back. More

by Tiburon Mayor 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Anthony Martinez, Antony Garcia, Anthony Gandara, Julie Vega, Brittanie Cowan, Alby Martinez, Luis Diaz, Jessica Madrigal, Emma Ferguson
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