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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,160 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,160 reviews
May 30, 2019
I love yall thanks for my car the dodge challenger 🤑🤑 They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it They was very nice help me right away thanks again I would recommend this car lot to everybody a real dealership car ride smooth can't stop driving it More
by Splurge
Verified CustomerEmployees Worked With
Nick Shaqra, Anthony Martinez, Julie Vega
May 30, 2019
New car vehicle alignment Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly Bought a 2019 Edge. Noticed car was steering right. Scheduled a service I got in the same day. An alignment was performed and the car steers perfectly now. Nice job guys. More
by CHUCK HUNTINGTON
Employees Worked With
Nick Shaqra, Luis Diaz
May 30, 2019
We are now part of the Ford family. Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you coul Start to finish was a good experience. I will wait for my first maintenance experience to add the last star to this review. Thanks (Of course you could speed up the process by featuring us in a Ford commercial. No pressure. 😁) More
by Mrs. V
Employees Worked With
Nick Shaqra, Alma Miron
May 30, 2019
EXPLORER WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPOR WENT FOR AN OIL CHANGE, CAME OUT WITH A NEW EXPLORER !! LOVE IT !! THANKS HAWK FORD !! NEVER MET RAQUEL BUT RAMY & NOAH HAD ME HOOKED ON THE 2019 SPORT & DELIVERED !! VERY HAPPY WITH MY CHOICE !! THANKS HAWK FORD !! More
by MRVOP45
Employees Worked With
Ramy Modalala, Raquel Walton
May 30, 2019
Fast, and polite I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work wi I found a screw in my tire. During my lunch hour at work I drove into Hawk to have my tire looked at. 45 minutes later I was on my way back to work with my tire repaired. More
by JOEY
Employees Worked With
Alma Miron
May 28, 2019
Quick and Easy Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I a Quick and painless process. Will definitely be back again for basic maintenance and diagnostic. The waiting room was nice and comfortable as well. I appreciate the help. More
by rosseugene
Employees Worked With
Alex
May 27, 2019
A plus job Staff were pleasant and on time. They clearly explained the work that needed to be done.waiting room was clean and comfortable and made the wait comfo Staff were pleasant and on time. They clearly explained the work that needed to be done.waiting room was clean and comfortable and made the wait comfortable. More
by tbanett
Employees Worked With
Mike Hopkins
May 27, 2019
Great service The staff treated me well, completed the job in a timely manner and the price was good. I would recommend this dealership in the future The staff treated me well, completed the job in a timely manner and the price was good. I would recommend this dealership in the future More
by Mark Smith
Employees Worked With
Albert and I believe the main employee that took care of me during my visit was named Conner
May 27, 2019
Great experience I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on th I dropped my car off on a Friday afternoon on a holiday weekend. Kevin and the rest of the staff were friendly courteous helpful and had me back on the road the next day. More
by JB
Employees Worked With
Kevin
May 27, 2019
Only one thing I didn’t like They usually wash my car & I was expecting that after paying almost $500. They tried to clean my rim but said they couldn’t get it off. I took my car They usually wash my car & I was expecting that after paying almost $500. They tried to clean my rim but said they couldn’t get it off. I took my car to a $4 car wash & most of the rust cane off. So I don’t know I if they didn’t want to clean my rim or not but if their would be a next time, I would let them know More
by dalilachavers
Employees Worked With
Oscar
