Napleton Ford of Oak Lawn

Was a great experience for me to make a deal with Brian Excellent customer service ,nice guy I’ll recommend to all my friends my family members and other to bay a car at this dealer for me is a greatest pla Excellent customer service ,nice guy I’ll recommend to all my friends my family members and other to bay a car at this dealer for me is a greatest place to work with More

Kathy was very courteous and professional. Great place and friendly. Kathy in service and Mark in the parts department. Got the job done fast and friendly. I purchased the truck there and wil Great place and friendly. Kathy in service and Mark in the parts department. Got the job done fast and friendly. I purchased the truck there and will continue to be a customer. More

Great quick service! My service appointment was easy to make online, and when I showed up, everything was ready and the work completed in 40 minutes. My go-to Ford service My service appointment was easy to make online, and when I showed up, everything was ready and the work completed in 40 minutes. My go-to Ford service place! More

Satisfied! I am very satisfied with my experience at Hawk Ford. Tony and Nick were amazing! They were very patient with me and explained everything perfectly. I am very satisfied with my experience at Hawk Ford. Tony and Nick were amazing! They were very patient with me and explained everything perfectly. More

In and out I was there for a service to my ford f150. Paul from the service department told me how long it would take and he hit it right in the money. No matte I was there for a service to my ford f150. Paul from the service department told me how long it would take and he hit it right in the money. No matter what a customer is doing there buying or there for service always being straight forward will go a long way and will make the customer return. More

EXCELLENT They helped me on every part of my visit, clearly explaining the situation I was in and why it happened and how they were going to fix the problem. S They helped me on every part of my visit, clearly explaining the situation I was in and why it happened and how they were going to fix the problem. Satisfied More

Recall on my focus Everyone there is kind and curtis. Always in a good mood will laugh and kid with me. The repair was fast. There's always coffee! Everyone there is kind and curtis. Always in a good mood will laugh and kid with me. The repair was fast. There's always coffee! More

Exceeded expectations The service department staff was friendly and courteous. I intended to wait by going to the nearby mall and was offered a ride, which I did not expect The service department staff was friendly and courteous. I intended to wait by going to the nearby mall and was offered a ride, which I did not expect and which was greatly appreciated, given the weather. They completed the work sooner than estimated and got me out of there quickly. More

Very happy with the service dept Very helpful with my fleet vehicle. I had my brakes done the same day as I called as I needed it for work the next day. Very helpful with my fleet vehicle. I had my brakes done the same day as I called as I needed it for work the next day. More

Good Support Very helpful and accomodating. Car was clean and fueled up. Yaz took the time to explain many of the vehicles features and was patient in listening Very helpful and accomodating. Car was clean and fueled up. Yaz took the time to explain many of the vehicles features and was patient in listening to questions and following up on questions that he didn't immediately have answers to. More