Napleton Ford of Oak Lawn

Wait time was way to long I was not satisfied with the wait. I signed in at 9:52 and my car was not even looked at until 11:37. People who came in after me left before my car w I was not satisfied with the wait. I signed in at 9:52 and my car was not even looked at until 11:37. People who came in after me left before my car was even brought in. I didn't leave there until 12:45. More

Attention, service, time. I make this rating because I liked the attention to clients, excelent service and the time of the job done. All the persons are very friendly. I make this rating because I liked the attention to clients, excelent service and the time of the job done. All the persons are very friendly. More

Simply the best! The folks in the Hawk Ford Service (and Sales) always go above and beyond. Kathy Bucholz was the star of this visit. Thank you Hawk Ford! The folks in the Hawk Ford Service (and Sales) always go above and beyond. Kathy Bucholz was the star of this visit. Thank you Hawk Ford! More

QuickLane I have had my car worked on by this department and they have done an outstanding job 7 times, will continue to come back use their services, especiall I have had my car worked on by this department and they have done an outstanding job 7 times, will continue to come back use their services, especially the manager Alex has been giving me great service More

Good job I came in for service work and the staff did a great job. The vehicle was even done before the estimated completion time. Good job I came in for service work and the staff did a great job. The vehicle was even done before the estimated completion time. Good job More

Great Im still waiting for my car to be serviced. Unable to comment on quality of work. Once repairs have been made. I will be willing to comment. Im still waiting for my car to be serviced. Unable to comment on quality of work. Once repairs have been made. I will be willing to comment. More

Radiator replacement I was from out of town with my car stuck at Midway Airport. My insurance company gave me a short list of recommended places I could have my radiator I was from out of town with my car stuck at Midway Airport. My insurance company gave me a short list of recommended places I could have my radiator replaced. Hawk Ford ended up being an excellent choice with proximity, hours of operation, communication, timely service, and customer relation all minimizing the anxiety of an uncertain situation. More

New tires Best service!!! Fast, professional, affordable and friendly! I have always gotten my car serviced here, not because it’s where I purchased it but beca Best service!!! Fast, professional, affordable and friendly! I have always gotten my car serviced here, not because it’s where I purchased it but because of their outstanding service! More

Good service Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting ha Very good service, always nice and friendly.. the wait time is not bad, they do a good job recognizing problems with your vehicle and suggesting have to take care of the problem. More

Excellent service I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you I was a walk in oil change , they got me in and out within an hour very please with service and the customer service was great thank you More