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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.9
3,090 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,090 reviews

June 28, 2022

Connor was fantastic. He suggested he could pick me up from the train and bring me to the dealership to pick up my car. Huge help! Great guy! More

by galteeone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CONNOR!, Amber Straubing
June 27, 2022

Very poor communication from the service dept. Called 3 times to inquire anout my vehicle and no call back. More

by astew222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
June 27, 2022

Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to More

by gillian.hannold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
June 27, 2022

It had been a long time since I had experienced such great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very a More

by GORDITAS_MOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal, Amber Straubing
June 27, 2022

I had an issue with hawk ford not excepting my extended warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere More

by doordye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Abramowicz
June 26, 2022

I had my car towed in and it was fixed the same day. Very knowledgeable! More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
June 25, 2022

The service was as always professional and courteous and on time very satisfied thank you More

by USER849575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
June 24, 2022

Rich was very pleasant and easy to work with. Only issue was the high labor charge More

by Kourtnay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
June 24, 2022

They always take such good care of me. I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never More

by Dwnbaby20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Pete Abramowicz
June 24, 2022

I will never give this place my business again. I even feel bad for the warranty company that paid for my repairs because they got ripped off. More

by Vms1337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Benck, Amber Straubing
Jun 24, 2022 -

Napleton Ford of Oak Lawn responded

Hello, I am unsure of what exactly happened with your service visit. Please contact me as soon as you have time. We take pride in all repairs. Jaime Benck Service Director Hawk Ford Oak Lawn (708) 599-6000 ext. 8031

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