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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,053 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,053 reviews

May 16, 2022

Good service polite did the work need and explained why it needed to be done More

by BLAZ046260462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
May 16, 2022

Joe Vendetti was fast and direct and no BS. Everything went as promised, in and out!!! More

by jmrmouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Joe Venditti
May 16, 2022

Excellent service I was there to learn a helping hand answer any question you have with him More

by DTEDWARDS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Womble
May 14, 2022

Amber was my service advisor. I receive Superior Services. My A/C was blowing hot air when I arrived. I was very satisfied with my air-conditioning in my car when I left. I waited More

by Sharlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
May 14, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. Amber works hard to make sure our customers are taken care of. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 13, 2022

The experience was very special and the service staff was very polite Thank you everyone e More

by LAURJOHNSON5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Nick Ristich, Irving Gasca
May 13, 2022

My experience was great. I was greeted with a smile and was informed throughout my waiting time what was going on with my vehicle. All of my service needs were met and I was More

by BettyLanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
May 13, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 12, 2022

I asked for extra work and said i still needed my car the end the next morning. They went and did as much as they could and said theyd get what they couldnt do done the next day. Theyre waiting on parts for More

by bquillin17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
May 12, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 12, 2022

They were very informative. I added on a wiper blade install last minute and they forgot to put the blades on but reached out to me before I even got home to return. They apolog More

by Autumnshadow104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
May 12, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. I am happy to here we were able to get those wipers on ASAP. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

May 12, 2022

Excellent Customer service, professional, courteous with excellent vehicle knowledge. For car dealership experience, best ever. Tony, Vanity and Mike knocked it out of the park for us. Truly appreciated wo More

by ginnygriffin
Customer Service
Recommend Dealer
Yes
Employees Worked With
Antony Garcia, Michael Schlamadinger , Vanity Walsh
May 11, 2022

Great Service for my recall- in for my appointment time and out quickly. Great service! More

by JGIANCOLA2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
May 11, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

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