
Napleton Ford of Oak Lawn
Oak Lawn, IL
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Amber was my service advisor. I receive Superior Services. My A/C was blowing hot air when I arrived. I was very satisfied with my air-conditioning in my car when I left. I waited I receive Superior Services. My A/C was blowing hot air when I arrived. I was very satisfied with my air-conditioning in my car when I left. I waited 3 and half hours but it was worth the wait. The prices is high, but you receive top superior service. The waiting area, washroom, and atmosphere was nice and clean. I would recommend a friend here any time. More
My experience was great. I was greeted with a smile and was informed throughout my waiting time what was going on with my vehicle. All of my service needs were met and I was I was greeted with a smile and was informed throughout my waiting time what was going on with my vehicle. All of my service needs were met and I was very pleased. The staff was kind , and displayed superb professionalism . More
I asked for extra work and said i still needed my car the end the next morning. They went and did as much as they could and said theyd get what they couldnt do done the next day. Theyre waiting on parts for end the next morning. They went and did as much as they could and said theyd get what they couldnt do done the next day. Theyre waiting on parts for the last thing i need done but they said theyd call when they get them. More
They were very informative. I added on a wiper blade install last minute and they forgot to put the blades on but reached out to me before I even got home to return. They apolog I added on a wiper blade install last minute and they forgot to put the blades on but reached out to me before I even got home to return. They apologized profusely. Night and day compared to Westfield. Will continue to return More
Excellent Customer service, professional, courteous with excellent vehicle knowledge. For car dealership experience, best ever. Tony, Vanity and Mike knocked it out of the park for us. Truly appreciated wo excellent vehicle knowledge. For car dealership experience, best ever. Tony, Vanity and Mike knocked it out of the park for us. Truly appreciated would highly recommend Hawk Ford Oak Lawn. More