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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,053 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,053 reviews
April 26, 2022
Peter in the service center-Qwik lane is great and thorough. I had to stop back later that day because the same warning light came on - and Peter took my car asap to I vestigate. thorough. I had to stop back later that day because the same warning light came on - and Peter took my car asap to I vestigate. More
by Ldchait
Verified CustomerEmployees Worked With
James Benck, Pete Abramowicz
April 26, 2022
They were real nice, especially Nick, he made us feel at home and sold me a great car, I recommend everyone check this place out! They get a 10 from me!!! home and sold me a great car, I recommend everyone check this place out! They get a 10 from me!!! More
by Nick Cherry
Employees Worked With
Nick Ristich
April 25, 2022
My car was scheduled for Tuesday morning and I had to bring it in Monday at 4:30 to drop it off they called me Monday at 6:30 and told me my car was ready I was very happy you got done in one day bring it in Monday at 4:30 to drop it off they called me Monday at 6:30 and told me my car was ready I was very happy you got done in one day More
by Dcio3785
Employees Worked With
Richard Pitlock
April 22, 2022
Bought my car there brought it in for a recall on backup camera and oil change.fely like I was over charged for oil change and now the backup camera doesn't work .still waiting for a call back camera and oil change.fely like I was over charged for oil change and now the backup camera doesn't work .still waiting for a call back More
by Gallorobert
Employees Worked With
Amber Straubing
April 22, 2022
Hawk ford is an really good place to go have ur car service they interact with the customers letting u no know about ur vehicles customer service are really awesome didn't wait a long time for my service they interact with the customers letting u no know about ur vehicles customer service are really awesome didn't wait a long time for my vehicle they are very courteous . More
by COFFEE613106
Employees Worked With
Richard Pitlock, Jimmy Marinez
April 21, 2022
I would’ve rather talked to the actual mechanic who diagnosed my car vs the guy handling the customers at the front desk. I paid $170 for a diagnostic test that I was told would be $150 when I called f diagnosed my car vs the guy handling the customers at the front desk. I paid $170 for a diagnostic test that I was told would be $150 when I called for me not to even be able to talk to the mechanic who checked it out. I tried asking the front desk associate who gave me my papers about what was wrong but it felt As if he was just trying to get me to spend more money and he was dismissive. I ended up having to ask the guy who pulled my car around to ask a mechanic what specific part I needed because I didn’t know what it was. $170 just to get a sheet of paper and not be able to speak with a mechanic. Super bad business! More
by tyiamcreynolds
Employees Worked With
Dave Brearley
