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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,053 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,053 reviews

April 20, 2022

Very sweet and welcoming people . Great customer service & made sure i was taken care of, will be coming back ! More

by tyanna Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Womble
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 20, 2022

The dealership provided fast, thorough, efficient, and caring service. They were prompt, approachable and willing to provide information about my problem. More

by Oliviaboyd83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 20, 2022

The service was prompt and courteous and everything was handled same day. They also took care of a recall item which I appreciated. More

by Padraicgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, Richard Pitlock
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 20, 2022

Kathy was the Service person I talked to. She went out of her way to help & get the car back to me right away. She was friendly & seemed genuinely glad to help. More

by macurtis1015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy 5 star, James Benck
April 20, 2022

The service at the Quick Lube department is always clean, helpful and efficient. It is the only place I have service the engine of my truck. More

by MOLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Abdullah, Jimmy Marinez
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 19, 2022

Great management, great staff, and great service, the mechanic shop is very clean and well organized More

by MFAHSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Ali Huseen
April 19, 2022

Just bought my new Maverick and Irving did a great job keeping be informed throughout the process. He was very professional and personable. More

by AJRATMAN
Recommend Dealer
Yes
Employees Worked With
Irving Gasca
April 19, 2022

Brought my truck in for a tailgate latch recall and a works package The oil change was performed but I was informed the parts to fix the tailgate were back ordered it would have been nice to know this More

by KATHYFRIGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 19, 2022

While initially concerned about the price of the repairs needed, i was happy with the outcome. I have a 2017 Ford Edge that has only been serviced by Hawk Ford. Thank you Paul for your service. More

by CLAUDETTESMITH25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

April 19, 2022

Fast service extremely friendly very professional will continue to come back as long as the personnel is all there More

by avillalpando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Womble
Apr 20, 2022 -

Napleton Ford of Oak Lawn responded

Thank you for taking the time to share your feedback regarding your experience at Hawk Ford. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve, please contact me below. Sincerely, James Benck Service Director Hawk Ford jbenck@hawkauto.com 7082338031

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