Napleton Ford of Oak Lawn

Bad service and very bad on answering the costumer calls , my car it’s on the service shop and I call and call and no body knows nothing about my car, and no one gives a answer , my car it’s on the service shop and I call and call and no body knows nothing about my car, and no one gives a answer More

Ever one's they are nice and help you. to duo service on you car and the splain what you need. to duo service on you car and the splain what you need. More

The employees at this dealership are always helpful whenever I visit. Members of the service team have taken time to explain how some auto parts work and why some services may be needed. whenever I visit. Members of the service team have taken time to explain how some auto parts work and why some services may be needed. More

The service sticker on my window was wrong bad date and mileage off by 20,0000 miles. Left the interior with dirty fingerprints on left pillar which still does not look repaired. Then I waited over 15 minu mileage off by 20,0000 miles. Left the interior with dirty fingerprints on left pillar which still does not look repaired. Then I waited over 15 minutes for my car they misplaced my keys. More

I cant complain car is running well the price was steep but Im just glad that its fixed but Im just glad that its fixed More

The customer service , and attention to detail is above and beyond any previous dealer experience i hav had in the past as a ford owner. I will be a customer in future business gladly. and beyond any previous dealer experience i hav had in the past as a ford owner. I will be a customer in future business gladly. More

I have been servicing my car at with Hawk Ford for 30 years. I have never been disappointed. The QuickLane service is great. The employees are fantastic! Thank You Hawk Ford! My family and friends come a years. I have never been disappointed. The QuickLane service is great. The employees are fantastic! Thank You Hawk Ford! My family and friends come as well based on my experience. Keep up the good work! More

Tony Garcia just sold us our third Ford car. He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his sales manager Mike. More

There was no bs going on there, went to see a car, they had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice t had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice to myself and my daughter but the salesman Fay as great! More

Professional, courteous, and polite . I was promptly taken care of..the staff is helpful and friendly. I was promptly taken care of..the staff is helpful and friendly. More