Napleton Ford of Oak Lawn

Pete never let’s me down each time I bring my car in for service. As a senior citizen he makes sure any problem he sees that need to be taken care of he lets me know! He’s the best ! Thank you so much! He’s service. As a senior citizen he makes sure any problem he sees that need to be taken care of he lets me know! He’s the best ! Thank you so much! He’s a great asset to your team! My family members are please with him as well! Thank you Pete! Thank you Ouick Lane for excellent service! More

Ever since my appointment I’ve had a leak showing on my driveway. I’m busy so it’s a pain to find a time to bring it back and wait again. driveway. I’m busy so it’s a pain to find a time to bring it back and wait again. More

The service was great, fast, & efficient. Good customer service overall. Got me & in & out fast. Good customer service overall. Got me & in & out fast. More

Paul was real good and the mechanic were good no problem at all everyone was Professional at all everyone was Professional More

Service was excellent, had appointment truck was pulled in right away. Customer service was great! in right away. Customer service was great! More

My car has been in the shop for a whole month now and I get no updates I have to update my self on what going on with my vehicle and when I do call to get an update they always seem to be bothered by me ca get no updates I have to update my self on what going on with my vehicle and when I do call to get an update they always seem to be bothered by me calling and asking about the status of my vehicle . More

Happy with the service done for the recall and service person, Paul was very nice. However the rest of the people working there made it an odd experience. I would prefer to visit another facility for my n person, Paul was very nice. However the rest of the people working there made it an odd experience. I would prefer to visit another facility for my next due service. More

I've brought in my veh. several time's for the same problem my veh. presented and yet they've unsucessfully been able to diagnos/repair the problem. several time's for the same problem my veh. presented and yet they've unsucessfully been able to diagnos/repair the problem. More

Great service from the service department everyone was really helpful, I have no complaints 15 really helpful, I have no complaints 15 More

Have been dealing with Hawk for many, many years. Have bought 5 vehicles from them, dealt with the parts dept. also for many years. Have always been satisfied with the service and personal Have bought 5 vehicles from them, dealt with the parts dept. also for many years. Have always been satisfied with the service and personal More