
Napleton Ford of Oak Lawn
Oak Lawn, IL
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The Service technicians and the Assistant Service Manager Donald Womble were very helpful. I had not driven my car for several during the holidays and had to get a jump start. I called Hawk Ford and Donny t Donald Womble were very helpful. I had not driven my car for several during the holidays and had to get a jump start. I called Hawk Ford and Donny told me to come in and they would evaluate my battery. The battery checked out ok. I had my Ford Escort going on 5.5 years with the original battery. Donny answered all of my questions. He was professional, knowledgeable and above all friendly. I felt like he provided enough information to help me make a well informed decision. I was in and out within an hour, inky because we waited 30.minutes to see if the battery would lose its charge after being jump started earlier. I felt that Donny gave me a good price for the battery and the service was fast. More
Hawk Ford’s Quick Lane has been servicing my 2016 CMax since it was new. 176,000 miles later it’s still running like a champ! Since Ford has stopped production of the car I love ❤️, I will be keeping it since it was new. 176,000 miles later it’s still running like a champ! Since Ford has stopped production of the car I love ❤️, I will be keeping it on the road as long as possible. With the help of Amber and her team, I fully expect to get another 100k miles on n the road 😊 More
The service that Paul (service manager) and Sly (technician/mechanic) provided in solving my vehicle issue was top notch. From the initial diagnosis they knew that spider webs had clogged the fuel (technician/mechanic) provided in solving my vehicle issue was top notch. From the initial diagnosis they knew that spider webs had clogged the fuel evap lines which was causing issues with fuel fill. They worked diligently to resolve. More