Napleton Ford of Oak Lawn

I was kept in the loop all of my questions were answered the repair work was done as you would expect of professionals I was very happy with the service and the repair the repair work was done as you would expect of professionals I was very happy with the service and the repair More

Let’s just say I’m a returning customer! Great staff . Plus as being a customer they’ll go over and beyond to keep you satisfied! Plus as being a customer they’ll go over and beyond to keep you satisfied! More

Great, fast, and friendly service. I had two recalls on my truck and they are extra helpful with a nice waiting room. my truck and they are extra helpful with a nice waiting room. More

They where great good service very nice people thanks again they let me come in and get my oil changed the same day thanks sgain again they let me come in and get my oil changed the same day thanks sgain More

Sales person and service department, needs to communicate better, to make your visit quicker and punctual. better, to make your visit quicker and punctual. More

Very good service fast and efficient. When they don’t cancel your appointment or the lady with afroamerican accent cuts you off, because of your accent cancel your appointment or the lady with afroamerican accent cuts you off, because of your accent More

Have bought a car from them before and was in for a recall on another vehicle. They were very helpful and organized, made the whole experience painless. recall on another vehicle. They were very helpful and organized, made the whole experience painless. More

Just a scary moment when they had told me they couldn't find my vehicle. Earlier in the day, someone had stolen a vehicle. After waiting several minutes I was sure it was mine till they pulled up with it 3 find my vehicle. Earlier in the day, someone had stolen a vehicle. After waiting several minutes I was sure it was mine till they pulled up with it 30 minutes later. What a relief. Otherwise, it was a 5 like usual. More

Good service they explains what going on with your vehicle and looks for coupons for you. vehicle and looks for coupons for you. More

Amber is great, she handle the crowded room with grace and was very professional. You need to get rid of the kioske machine though. It slows down the whole check in process. Its touch screen is not good f and was very professional. You need to get rid of the kioske machine though. It slows down the whole check in process. Its touch screen is not good for older crowds More