Napleton Ford of Oak Lawn

I always have a good experience at Hawk. The staff is Very professional and helpful. Very professional and helpful. More

The dealership was clean, the employees were polite, I walked in and was able to get out pretty fast. walked in and was able to get out pretty fast. More

Friendly, professional, staff - waited for car and was pleasant surprised when it was all done in 30 min. pleasant surprised when it was all done in 30 min. More

Good customer service and good work reason why I bring my GMC here to ford! GMC here to ford! More

The facility was very clean, the staff was very professional and very friendly. Took care of my issues. professional and very friendly. Took care of my issues. More

Awful service, awful staff, very rude try to talk over you while explaining problems. They act as if they don't need your business. you while explaining problems. They act as if they don't need your business. More

The 11/10/21 service appointment involved a standard mileage limit full evaluation and a battery/alternator check, along with a status update on (3) open Manufacturer Recalls. The service evaluation was mileage limit full evaluation and a battery/alternator check, along with a status update on (3) open Manufacturer Recalls. The service evaluation was performed and a complete recap of the findings were provided along with the associated cost in advance of any work being performed. The Service Rep also provided a complete explanation surrounding the Recalls and the timelines as to when the required repairs would be completed. The services were performed well within the estimated time frame and to my satisfaction. Also saved a couple of $ by taking advantage of my membership in the Ford Pass Rewards Program..... Cheers! More

Excellent service and the staff is very attentive and friendly. Thank you for always having good customer service. Thank friendly. Thank you for always having good customer service. Thank More

Great from start to finish. Nice to work with parts and service. Highly recommend to everyone service. Highly recommend to everyone More

From start to finish Conor and Amber showed exceptional customer service, they me informed on what the service team was doing to my car. customer service, they me informed on what the service team was doing to my car. More