Napleton Ford of Oak Lawn

Seemed to do very nice work on my vehicle, had a coolant leak took it in Monday morning 830am, the 19th of July 2021 for an all around Brake Job and coolant leak as well as an oil change and all is well so leak took it in Monday morning 830am, the 19th of July 2021 for an all around Brake Job and coolant leak as well as an oil change and all is well so far brakes are great and I have not yet seen any leakage thus far. So far so good! Was skeptical on a few other Ford dealers in the past but after coming to hawk ford I am definitely going to be back for more maintenance in the future when needed. More

Very friendly staff and very professional nice and clean facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much More

I think each individual department is strong. I think an opportunity exists for better community between departments. I think the service work is good. A little pricey though opportunity exists for better community between departments. I think the service work is good. A little pricey though More

Help me get into a brand new car and lowered my interest rate by 15%. Best customer service. Will be going to get my next vehicle here rate by 15%. Best customer service. Will be going to get my next vehicle here More

I appreciated the service from the staff and the amount of time I was there was right around what they told me it would be. of time I was there was right around what they told me it would be. More

I had my car serviced at Hawk Ford. Paul was amazing. He went above and beyond to make sure my car was repaired properly. I would highly recommend! went above and beyond to make sure my car was repaired properly. I would highly recommend! More

Labor prices are through the roof. I have Frequently had to return for the same issues within short periods of time. When I asked about this I was told no inspection was done on the vehicle. Although I had to return for the same issues within short periods of time. When I asked about this I was told no inspection was done on the vehicle. Although I had no idea what was wrong when i came in and I specifically asked for an inspection. More

Very bad service, you dont fix my problem in the knocking suspension i dont like you try to fooling me, this week im going back to your service dept. and if you dont fix that problem i have to talk general m suspension i dont like you try to fooling me, this week im going back to your service dept. and if you dont fix that problem i have to talk general manager More

Took for for ever to get vehicle in for repairs, when called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on repairs, would not recommend. More

Paul was very informative and answered my questions about new tires, which I will be purchasing and a battery in the future. Also my escape had a recall, and finished in a timely manner. new tires, which I will be purchasing and a battery in the future. Also my escape had a recall, and finished in a timely manner. More