Napleton Ford of Oak Lawn

Amber and the staff there are wonderful! They always try to accommodate emergency situations when others won't, it's so appreciated and brings repeat customers! to accommodate emergency situations when others won't, it's so appreciated and brings repeat customers! More

Warm and friendly! Keep you updated on current status of service. Keep sending those reminders. I will keep coming to this dealership and have been for years. Bless! service. Keep sending those reminders. I will keep coming to this dealership and have been for years. Bless! More

Don. Service Advisor has great customer service skills! He was polite and got me in and out within a hour. Also, the cashier was friendly and explained the services that was given to me! He was polite and got me in and out within a hour. Also, the cashier was friendly and explained the services that was given to me! More

Fast and great service from Amber would recommend to my friends and family and Phil in the service department did a great job explaining what my options were friends and family and Phil in the service department did a great job explaining what my options were More

In and out ,job taken care of.Courteous staff , coffee available while you wait.No problems occurred during my visit. Manager checked in on the customer's often available while you wait.No problems occurred during my visit. Manager checked in on the customer's often More

Laquita gave me excellent service. Due to the backlog to diagnose my problem, she kept me updated and made sure I got a loaner car. She explained everything to me in detail. I am so pleased with her kindnes diagnose my problem, she kept me updated and made sure I got a loaner car. She explained everything to me in detail. I am so pleased with her kindness, friendliness and knowledge about cars. She is a great asset to your team. I am pleased with the service to my vehicle. Awesome job Laquita! More

Top notch service. Very professional. Every question was asked was answered to my satisfaction. The best service I have received in quite a while. Definitely coming back again. asked was answered to my satisfaction. The best service I have received in quite a while. Definitely coming back again. More

Rich is always a pleasure to work with. His expertise makes the difficult repair process easy. Thanks for your continued stellar service. Mr. And Mrs Sanders makes the difficult repair process easy. Thanks for your continued stellar service. Mr. And Mrs Sanders More

Professional and personable. I appreciated the social distancing of the waiting area in Quick Lane, and the updates I received from Pete. I highly recommend Hawk Ford’s services. distancing of the waiting area in Quick Lane, and the updates I received from Pete. I highly recommend Hawk Ford’s services. More

Great service. Appointment for oil change was on time and was out in about 20 minutes. Will keep going back for my car service there again. was out in about 20 minutes. Will keep going back for my car service there again. More