Napleton Ford of Oak Lawn - Service Center

Customer Service was prompt and discussion direct. Service on my car was completed before they told me it would be. I have purchased 2 vehicles from this location and have all my maintenance work done Service on my car was completed before they told me it would be. I have purchased 2 vehicles from this location and have all my maintenance work done here. More

I was impressed by the service. The attention was on another level. Their soing something right. The attention was on another level. Their soing something right. More

In general the personnel were helpful and friendly, the accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibiliti accommodation in the waiting room was comfortable. In most circumstances since the customer had to take time off from work and/or home responsibilities, after completing the service on their vehicle a complimentary vacuuming and washing of exterior of their vehicle would address their feelings of the day as being well spent.😇 More

My experience at Hawk Ford was excellent. Service was great and rather quick. I see myself going back for more services going forward. Service was great and rather quick. I see myself going back for more services going forward. More

Work completed early I did not have to wait too long the customer service was professional customer service was professional More

The service rep Paul wa very helpful. He was able to get my car back to me in a timely manner. He was able to get my car back to me in a timely manner. More

very clean with reasonable prices. service reps are knowledgeable of repairs needed and friendly astomsphere service reps are knowledgeable of repairs needed and friendly astomsphere More

Very impressive with the professional attitude of my advisor (Paul). Timely completion of repairs. Thanks! advisor (Paul). Timely completion of repairs. Thanks! More

Good service. Had to wait awhile for a part. But that was a supply issue, not on their end. Good communication from Paul and the rest of staff. Had to wait awhile for a part. But that was a supply issue, not on their end. Good communication from Paul and the rest of staff. More

Easy to make an appointment,and I did not have to wait long to get my car back. long to get my car back. More