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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.0
2,469 Reviews

2,469 Reviews of Napleton Ford of Oak Lawn - Service Center

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November 26, 2022

They were very helpful and knowledgeable when changing my oil and rotating my tires and doing everything that needs to be done excellent job More

by barryraspant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
November 25, 2022

As a repeat customer Hawk again provided reliable service ie swift (promptly taking care of both routine service and a recall issue in minimal time), comprehensively and at a reasonable cost. Otherwise clean More

by Mike
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
November 24, 2022

Always a positive experience with service at Hawk/Quick Lane. Pete takes great care of us. Thanks! More

by HSTRYBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
November 24, 2022

My experience went really well. I was greeted immediately, car was taken in for repair, time was good. I was satisfied. More

by DEBORAHRATTLEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
November 22, 2022

When I entered the service area inside I was not acknowledge at all. There was a gentleman sitting at the first desk who was working but never took the few seconds to acknowledge me. I wasn’t ackno More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
November 22, 2022

My servlce for my 2017 explorer went smoothly l was notetified about what it needed and they did the work as promised. Iwould recommend hawk ford to any one. More

by bobzabi56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
Nov 22, 2022 -

bobzabi56 responded

Thanks for the great service.

Nov 22, 2022 -

bobzabi56 responded

Thanks for everything.

November 21, 2022

Great service. Nice and easy process. Very quick and helpful. Will definitely come back. Thank you More

by rpetersen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
November 19, 2022

No one calls you and the information you get is not correct half the time. They said they'd give me a ride back to my house but I had to wait 40 minutes. They used to wash your car after getting servic More

by FREDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't think the problem is any one employee
November 19, 2022

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience More

by JCano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
November 18, 2022

Excellent service. Thank you for everything. You guys did an awesome job. Fast expedient work. Thanks! More

by PERKINSINC2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock
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