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Napleton Ford of Oak Lawn - Service Center

Oak Lawn, IL

4.0
2,469 Reviews

2,469 Reviews of Napleton Ford of Oak Lawn - Service Center

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November 18, 2022

The dealership did a great job fixing the recall on my car in a timely manner! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
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November 18, 2022

Pete and Hawk Ford Quick Lane we’re awesome, thank you so much hawk ford. Y More

by Ql
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
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November 18, 2022

Very friendly and helpful. Customer service is Great! Always greeting you with a smile and willing to solve your problems. More

by lahayes710@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz, Jimmy Marinez
Report | Print
Nov 18, 2022 -

lahayes710@att.net responded

Very friendly and considerate.

November 17, 2022

My appt was 1:30 and I got out after 3 and 89 for oil change is a bit much More

by u0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea who checked me in
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November 16, 2022

Everybody was very professional I have to say it’s the cleanest service department I’ve ever been in thank you More

by Philipzeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pitlock, Pete Abramowicz
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November 16, 2022

I was able to get an appointment quickly. The estimated service time was 1 hour and the service was complete in 30 minutes. This was for a recall. More

by marscherff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Stassin
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November 16, 2022

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service. More

by mozziepoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brearley, James Benck, Richard Pitlock, Pete Abramowicz, Amber Straubing, Donny Womble, Jimmy Marinez
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Nov 16, 2022 -

mozziepoe responded

I’m very happy with my service

November 16, 2022

Extremely helpful service professionals that actually ensure my car continues to run well. I'm impressed with the timely notices sent to me to let me know the next services required for optimal performan More

by KNEEDEEP623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benck, Richard Pitlock, Pete Abramowicz
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November 15, 2022

Everyone at the Quick Lane is always very courteous, they provide superb service. I recommend then every opportunity I get. More

by ANABENITEZ0525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing, Donny Womble, Jimmy Marinez
Report | Print
November 15, 2022

Good dealership. Quick on their oil changes and the guys are always knowledgeable when I have questions. They have great communication with their customers. More

by certmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz, Amber Straubing
Report | Print
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