Napleton Ford of Oak Lawn - Service Center

Quick Lane Tire Service Called ahead and spoke to Amber to confirm the set of tires I wanted were available and if I could get the service plus alignment done that afternoon. Called ahead and spoke to Amber to confirm the set of tires I wanted were available and if I could get the service plus alignment done that afternoon. Timing was critical. I got in and the job was started without delay. The crew was very efficient and Amber was very attentive to helping with pricing and taking care of rebate paperwork. More

Great service! Quick and efficient! Great staff and accommodating to me as well! They try to relate and convey any important information I need for the service I had done! Also very nice Great staff and accommodating to me as well! They try to relate and convey any important information I need for the service I had done! Also very nice and welcoming! More

Paul Stassin was amazing!!! He took care of me 100% He made sure everything was right before I left the service center. I will be back for Paul only in the future was amazing!!! He took care of me 100% He made sure everything was right before I left the service center. I will be back for Paul only in the future More

Excellent service and thorough . I appreciate Paul and his team for all the work they did on my Ford transit. It is my main work vehicle and without it I am lost.. Thanks to the . I appreciate Paul and his team for all the work they did on my Ford transit. It is my main work vehicle and without it I am lost.. Thanks to the team at Hawk Ford, I got my van back in perfect condition and running great. More

Maintenance Car fix went well it was a replacement on the gear very happy that I had a warranty on it I was helped very much and content with my service Car fix went well it was a replacement on the gear very happy that I had a warranty on it I was helped very much and content with my service More

Professionalism equals Satisfaction My Quick Lane experiences have always been excellent due to its friendly/qualified personal, affordable pricing, & outstanding manager - Alex Marcinko My Quick Lane experiences have always been excellent due to its friendly/qualified personal, affordable pricing, & outstanding manager - Alex Marcinkowski. Hawk Ford Oaklawn is #1 & my go to dealership. More

5 Star customer service from Paul Stassin. From the the moment I walked in Paul was very professional and accommodating to my family & I. Paul knew exactly what my truck need from Paul Stassin. From the the moment I walked in Paul was very professional and accommodating to my family & I. Paul knew exactly what my truck needed along with an Proximate time it was going to be finished. Paul updated me when my parts arrived & the status. I will not Anywhere else to have my truck serviced. I am a ver satisfied customer, & I will be back. Thank you Paul! More

Airbag Recall Airbag recall. Service was quick, and the service lady (forgot her name) has a good sense of humor. A nice surprise they drove me to work. Airbag recall. Service was quick, and the service lady (forgot her name) has a good sense of humor. A nice surprise they drove me to work. More

My favorite Ford dealership This isn't the Ford dealership I purchased my 2018 Ford Explorer from but I wish I had cause the service is amazing! Everyone I've come in contact wit This isn't the Ford dealership I purchased my 2018 Ford Explorer from but I wish I had cause the service is amazing! Everyone I've come in contact with is very friendly. The Quick lane staff is AMAZING! and super nice! There are 4 other Ford dealerships closer to my house and yet I still come back to Hawk.. nice people great service! More

Good communication From 1st phone call to the drop off of my Lincoln i was connected They let me know when it arrived, when they were going to start on my car What th From 1st phone call to the drop off of my Lincoln i was connected They let me know when it arrived, when they were going to start on my car What the estimated time of finishing and when it was finish and it was finish a little bit earlier than what I was told job well done thank you More