Napleton Ford of Oak Lawn - Service Center

Amazing as always! Quick, personable and precise service! I had an emergency repair that needed to be made to my vehicle. Tod in service was extremely accommodating an Quick, personable and precise service! I had an emergency repair that needed to be made to my vehicle. Tod in service was extremely accommodating and helpful. My vehicle was repaired promptly and with quality parts and installation. More

Quick Lane They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the othe They were very nice and efficient at Quick Lane. I don't think I was there over 40 minutes. I would go back there if i didn't need service in the other area. More

Recall service The appointment time was my choice and not at their convenience which is a plus. Everyone that I came in contact with was so friendly. I have dealt wi The appointment time was my choice and not at their convenience which is a plus. Everyone that I came in contact with was so friendly. I have dealt with this dealership in the past and I would recommend it to anyone. More

They did a fantastic job They did the best job ever!!!! On my oil change For my Ford Fusion 2015 I love 💕 coming to them because they always fix my problem They did the best job ever!!!! On my oil change For my Ford Fusion 2015 I love 💕 coming to them because they always fix my problem More

Dent repair I was in and out very quickly. I had the dings looked at and got approval to repair. They were repaired and I was satisfied and out the door. I was in and out very quickly. I had the dings looked at and got approval to repair. They were repaired and I was satisfied and out the door. More

Service recall Paul stassin got me in and out in a couple of hours we was polite and knew what he was doing thank you I will be getting my next 2 cars from hawk for Paul stassin got me in and out in a couple of hours we was polite and knew what he was doing thank you I will be getting my next 2 cars from hawk ford! More

All questions and service was performed with professionalism Professionalism and great service . This is all I have to say . I do not fill out surveys because they demand how many words you need to use. Some peo Professionalism and great service . This is all I have to say . I do not fill out surveys because they demand how many words you need to use. Some people can sum it up shortly and that should be enough More

Very bad service They make me waiting 2 weeks for my appointment then . They never check my car and technician never found the issue . Really bad customer service Mana They make me waiting 2 weeks for my appointment then . They never check my car and technician never found the issue . Really bad customer service Manager and assistant Eva More

Had a fuel line put on I brought the car in Paul helped me out immenslesly getting it installed car was ready when promised I would reccomend asking for Paul to anyone I brought the car in Paul helped me out immenslesly getting it installed car was ready when promised I would reccomend asking for Paul to anyone More

Fast and friendly Called the day before made my appointment came in and was taken care of right alway with a smile. Waiting room was clean and a good movie on made it Called the day before made my appointment came in and was taken care of right alway with a smile. Waiting room was clean and a good movie on made it go fast. More