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Napleton Ford of Oak Lawn - Service Center
Oak Lawn, IL
2,625 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,625 Reviews of Napleton Ford of Oak Lawn - Service Center
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July 09, 2019
Oil Change 2019.07.08 My oil change experience at hawk fords quick lane was a great and quick experience! Alex and Connor were very helpful in getting my vehicle in and ser My oil change experience at hawk fords quick lane was a great and quick experience! Alex and Connor were very helpful in getting my vehicle in and serviced as quickly as possible. Thank you! More
by Cortiz31
Verified CustomerEmployees Worked With
Alex Marcinkowski, Connor Clark
July 09, 2019
Excellent Everything went great! I recommend this place to anyone. Walking in to have oil change on Escape and next dy took my mustang to have oil changed, bat Everything went great! I recommend this place to anyone. Walking in to have oil change on Escape and next dy took my mustang to have oil changed, battery check with recall. Both dys went well. More
by tammyelitzer
Employees Worked With
Ray and Sal
July 09, 2019
Quality Work & Workers Alike I really appreciate the way I was treated & the quality service done on my vehicle. It was an awesome experience! I look forward to coming back! I really appreciate the way I was treated & the quality service done on my vehicle. It was an awesome experience! I look forward to coming back! More
by deanperrin2
Employees Worked With
Omar Noah
July 09, 2019
Fastest service ever at a Ford Dealership Could not believe how fast Hawk Ford got me in and out the door. Have taken my truck to other dealerships and on average waited 2 hours for a oil chan Could not believe how fast Hawk Ford got me in and out the door. Have taken my truck to other dealerships and on average waited 2 hours for a oil change. Hawk Ford though, took me as a walk in and was out the door 25 minutes later. Fast, fantastic service! Definitely will be returning here for future truck service More
by OSH1231
Employees Worked With
Alexander Marcinkowski
July 08, 2019
Awesome Everyone in the lube department are very nice and respectful. The prices are decent as well as the waiting area is clean and you can drink all the cof Everyone in the lube department are very nice and respectful. The prices are decent as well as the waiting area is clean and you can drink all the coffee you want. It is free. More
by jermarisc3
July 08, 2019
Thank you for all your help Great people great service will be going back the quick lane and its employees really made sure to help me out and couldnt be happier Great people great service will be going back the quick lane and its employees really made sure to help me out and couldnt be happier More
by Kel612
Employees Worked With
Alex
July 08, 2019
Great Service Always a Great experience when I visit Hawk Ford Quick Lane! They’ve been caring for my Fusion since I bought it new from them! Always a Great experience when I visit Hawk Ford Quick Lane! They’ve been caring for my Fusion since I bought it new from them! More
by ABRAVOJR79
Employees Worked With
Alex (in Quick Lane)
July 08, 2019
Ford Service Great Service as well as the friendly staff! Always come to this location, very clean restrooms and waiting area. They washed my car clean in which th Great Service as well as the friendly staff! Always come to this location, very clean restrooms and waiting area. They washed my car clean in which they always do when servicing my vehicle. Job well done. More
by mathis392003
Employees Worked With
Alex Marcinkowski
July 05, 2019
Hawk Ford’s service department is the best! I hope I get his name right, Todd in the service department went beyond the call of duty to make sure I received the best experience while having my c I hope I get his name right, Todd in the service department went beyond the call of duty to make sure I received the best experience while having my car serviced. I was told the service would be about 4 hours. As I waited, Todd kept me updated on the status of the repair. When it became obvious that the repair would take longer, he offered me a loaner. Sooo I really enjoyed having the 2019 Fusion for 2 days! Todd is funny, and conversational. He really made me feel like a valued customer. More
by lbrowne827
Employees Worked With
Todd in service. His desk is near the window
July 04, 2019
Recall sadness I had my car in for a recall and I wanted them to fix my air conditioning as well. After having my car for six days. The air conditioning was never fi I had my car in for a recall and I wanted them to fix my air conditioning as well. After having my car for six days. The air conditioning was never fix or looked at. I will just go somewhere else and get it fixed. More
by KRISTOFER282
Employees Worked With
None of these people helped me
