Napleton Honda of Morton Grove

Great service. We came in with a budget & some strict requirements. Our salesman Dave helped us find the right car at the right price. We came in with a budget & some strict requirements. Our salesman Dave helped us find the right car at the right price. More

I worked with Dave A. He's as professional as he's handsome. I was pretty nervous and excited as I purchased my first car. My credit union didn't pan out but I vocalized m He's as professional as he's handsome. I was pretty nervous and excited as I purchased my first car. My credit union didn't pan out but I vocalized my price range and what I was looking for. He was very understanding and kept in contact and helped me through the process over a couple days. I really wanted this car but couldn't come back until a couple days. He was understanding and was accommodating. I would definitely recommend him, he was very honest about the car and my questions. I didn't feel like I was being "sold" to which is great. -Tj More

I had an excellent experience purchasing my 2026 Honda Civic Si from Napleton Honda of Morton Grove, working with Dave Avemian, Shamoun Dahlan, and Kate Collins. From the start, everything was handled Civic Si from Napleton Honda of Morton Grove, working with Dave Avemian, Shamoun Dahlan, and Kate Collins. From the start, everything was handled professionally and transparently. Kate and I negotiated the deal ahead of time via email, and when I arrived at the dealership and met Dave, the numbers matched exactly what we had agreed to- no surprises, no added accessories, and no last-minute changes. Dave was great to work with throughout the process. He was respectful of my time, easy to communicate with, and made sure everything moved efficiently. I was in and out with my new car in about two hours, which I really appreciated. I also want to highlight how straightforward the finance portion with Shamoun was. The available warranty and protection options were explained clearly, but there was no pressure to purchase anything additional. When I declined something, they were extremely respectful and moved on without any pushback, which made the experience feel very low-stress. They also honored the trade-in value we agreed on and have continued to be communicative and helpful with a couple of follow-up items after the sale. Overall, this was THE MOST human, honest, and efficient car-buying experience I’ve had or heard of. I would absolutely recommend Dave and the team at Napleton Honda of Morton Grove, and I would not hesitate to purchase from them again in the future. I would rate my experience 5/5 in every category- sales, pricing, and overall experience. More

I recently purchased a 2026 Honda CR‑V Hybrid Touring from Napleton Honda in Morton Grove, and the experience was excellent. They offered a very competitive price and did not add any unnecessary charges from Napleton Honda in Morton Grove, and the experience was excellent. They offered a very competitive price and did not add any unnecessary charges like paint protection or loyalty fees. The entire process was smooth and completely hassle‑free. A special thank‑you to Mr. Dave Avemian for his exceptional support. He made me feel comfortable throughout the process and helped me complete the purchase in a single visit. Overall, I highly recommend Dave and the entire Napleton Honda team for their outstanding service. Thank you, Dave! 💖 I look forward to continued support during future maintenance and services. More

Greatest and easiest process! ! The team were welcoming and nice! Holly was great to work with! She gave me the easiest run down with the car and payments. ! The team were welcoming and nice! Holly was great to work with! She gave me the easiest run down with the car and payments. More

One of the easiest dealerships I’ve had the pleasure of doing business with. Not only did I get a fantastic deal, they helped me purchase while deployed on the other side of the globe. Top notch customer s doing business with. Not only did I get a fantastic deal, they helped me purchase while deployed on the other side of the globe. Top notch customer service! More

Just bought a used car from Dave at Napleton. Great experience with a highly knowledgeable professional. Highly recommended. Great experience with a highly knowledgeable professional. Highly recommended. More

Dave was great! ! He found and sold me the exact car I wanted. He was patient and walked me thru every step of the way. I would recommend anyone I knew to go and see ! He found and sold me the exact car I wanted. He was patient and walked me thru every step of the way. I would recommend anyone I knew to go and see Dave when searching for a new Honda! Thank you very much!!!! More

Dave Avemian is great! Never pushy which is a huge plus for me! I communicated my needs and he came through with options! I will recommend him to anyone looking to purchase Never pushy which is a huge plus for me! I communicated my needs and he came through with options! I will recommend him to anyone looking to purchase! Thanks again Dave! More

Sold Us a Defective Vehicle with Known Issues – Complete Lack of Accountability I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove on August 19, 2025, and it has been nothing but problems Lack of Accountability I purchased a used 2018 VW Atlas from Napleton Honda of Morton Grove on August 19, 2025, and it has been nothing but problems and deception since day one. The finance manager pushed the "Platinum" extended warranty hard, promising nationwide repairs at any certified shop with full coverage minus a $200 deductible. No paperwork was given at closing—claimed "computer issues," said it would be emailed. We trusted the verbal assurances. Within months the car overheated due to water pump failure. I later discovered the dealership's own internal repair order (RO #7007568 from July 26, 2025—before our purchase) documented the exact same issues: overheating, faulty auxiliary coolant pump, bad thermostat, leaking water pump, oil leaks, and valve damage. None were properly fixed or disclosed to us. After partial warranty coverage, I paid $593 out-of-pocket for repairs at an independent shop. The work was incomplete—the car failed immediately after pickup (auxiliary pump fault, coolant loss, major oil leak). Now undrivable, costing me $1,875 in rentals and $450 in extra towing (total out-of-pocket over $5,000 and counting). The dealership accused us of causing damage that was already there pre-sale, tried to overcharge $1,500 for a known oil leak, ignored over 14 calls, and the General Manager ignored me from January 6 to January 28, 2026. His February 11 email response conveniently omitted any mention of the pre-sale repair order. This feels like deliberate concealment and misrepresentation. As a cancer patient in recovery, the stress and financial hit have been overwhelming. Avoid this dealership. They hide known defects, misrepresent warranties, provide zero support after the sale, and leave customers stranded with lemons. I have filed complaints with the Illinois AG, Secretary of State Dealer Division, and am pursuing legal action. Check the other reviews—many describe similar sales and service issues. Do yourself a favor and buy elsewhere. More