
Napleton Honda of Morton Grove
Morton Grove, IL
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Engine issue I was very disappointed in a Castle experience. I feel like they were borderline lying to me regarding an issue with a minivan. Basically they said on I was very disappointed in a Castle experience. I feel like they were borderline lying to me regarding an issue with a minivan. Basically they said one thing and then when questioned about it, changed the story. It came down to a known issue with my minivan that the symptoms I described I had matched with what the issue was. But they would not acknowledge it. They came up with excuses and changed the story so that my issue "could not be the issue" that was well documented. There are just times when you are know you are being screwed and basically have no alternative. I have heard other indicate issues with Castle as well. Never going there again. I will drive the extra distance to a different Honda dealership. Castle really puts a blemish on what would be a excellent Honda image in my mind. More
Bad experience - car service Castle Honda services folks are crooks! I got my car serviced today, the price estimate they gave me was already inflated and said they gave me 15% di Castle Honda services folks are crooks! I got my car serviced today, the price estimate they gave me was already inflated and said they gave me 15% discount on everything. After getting the service done i went to other Honda dealership nearby, the cost for doing same job was $200 less. NEVER GOING BACK TO THESE CROOKS. NOT RECOMMENDED!! I WISH I CAN GIVE 0 STAR TO THEM! More
Love this place I'm a Costco member that just bought a car for my Uncle there using Costco. They did a great job finding what he needed within his means. Thank you I'm a Costco member that just bought a car for my Uncle there using Costco. They did a great job finding what he needed within his means. Thank you Tom Koss More
My brand new 2017 Honda Civic!! I work full time and I also go to school full time. This was the first time i stepped inside a car dealership to lease a car. I was ready to have to b I work full time and I also go to school full time. This was the first time i stepped inside a car dealership to lease a car. I was ready to have to be there for hours and get the runaround. My experience was the total opposite. I was literally there for a couple hours and I walked out with one of the best cars I have ever had. I owe it all to Brent and Dan. If it weren't for them two, I wouldn't be driving a reliable car to get me to work and school, safely. Brent worked his butt off to help a student in need. Dan helped me understand all of the ins and outs of the car I can finally call mine. They actually cared and wanted me to have a brand new 2017 Honda Civic. Like I said, this was literally my first time walking into a dealership and because of Brent and Dan, it was my best experience. More
Good information, pleased with result. Tony Chammas was our sales person. Quite knowledgeable and patient while we made our decision. Did not pressure us, and we are pleased with our new H- Tony Chammas was our sales person. Quite knowledgeable and patient while we made our decision. Did not pressure us, and we are pleased with our new H-RV. More
castle honda is a great place to get your next Honda I bought a new Honda CRV at Castle and was very pleased with the experience. Both Tom Koss, my salesman and Brent Dixon, the finance man were very I bought a new Honda CRV at Castle and was very pleased with the experience. Both Tom Koss, my salesman and Brent Dixon, the finance man were very professional, answered all my questions and got the deal done to my complete satisfaction. More
#TeamCastle Just got a 2017 Accord Special Edition. I <3 it!!! Brent was so helpful in making sure I got everything just the way I hoped to. Would totally recomme Just got a 2017 Accord Special Edition. I <3 it!!! Brent was so helpful in making sure I got everything just the way I hoped to. Would totally recommend stopping by and checking them out! You won't regret it. More
Great info, price & service! I bought a new 2017 Honda Civic at Castle and was very pleased with the experience. I shopped 4 cars at 4 different dealers (VW, Chevy, Honda, and Nis I bought a new 2017 Honda Civic at Castle and was very pleased with the experience. I shopped 4 cars at 4 different dealers (VW, Chevy, Honda, and Nissan) in 1 afternoon -- and returned to Castle Honda the very next day for my purchase. That is because the Civic was the best vehicle I drove and because Tony was the top dealer I met. Tony was informative, razor sharp, and fun to be around. He never pressured for purchase but was clearly confident in his product -- he seemed to know I would become a buyer before I even did. He taught me a ton about my vehicle. He helped me narrow in on exactly what I wanted. The price was outstanding and the car is one I am really thrilled to drive. Brent was patient and a terrific problem solver in financing. This was my first car purchase and he explained everything down to the last detail to help me financing within my means. It was a pleasure working with them both. More
Wonderful Sales Consultant It was a wonderful experience buying a new car. Harris Fazal was very helpful and he was very professional. He wasn't an annoying sales consultant, in It was a wonderful experience buying a new car. Harris Fazal was very helpful and he was very professional. He wasn't an annoying sales consultant, in contrast, he trusted us to take the test drive on our own and gave us the time we needed to make the right decision. I would recommend that you go directly with Harris as he made our sales purchase smooth and easy. More
Deal with nora & harris I just get a 2015 honda accord ex-l yesterday.12/6/16 ..its so much very thanks to nora & harris to get deal with them ,their service was so very exc I just get a 2015 honda accord ex-l yesterday.12/6/16 ..its so much very thanks to nora & harris to get deal with them ,their service was so very excellent ..i recomment to see this guy when you go to this place.and you get 100% service ..... More