Napleton Honda of Morton Grove

No pressure, enjoyable! Harris was a great salesperson! No pressure and let me test drive by myself. Price was fair, in-line with other dealerships, and I love my new car! Harris was a great salesperson! No pressure and let me test drive by myself. Price was fair, in-line with other dealerships, and I love my new car! More

Great Experience! I was in need of a new vehicle and had a friend refer me to go see Tony Chammas from Castle Honda. What a great process it was, he listened, understoo I was in need of a new vehicle and had a friend refer me to go see Tony Chammas from Castle Honda. What a great process it was, he listened, understood and worked with me to find my new love CRV-EX! He took the time and explained all the amazing features on it and answered all my questions once I figured out the color he sent me to get the financials done. I had the pleasure of working with Shamoun Dahlan he is good and figured out a way to make it work! All I can say working with both of these guys made car buying a seamless & stress free process they really are the dynamic duo, & I will be referring friends/family to work with them. Thanks Again More

they lie Boy, I should have read the review before I went to this place. This dealer is a typical example of crooked car salesmen. My boyfriend bought his car Boy, I should have read the review before I went to this place. This dealer is a typical example of crooked car salesmen. My boyfriend bought his car at this place recently so I thought why not. I negotiated a decent price for a Honda HRV but they didn't have the model I wanted so the manager was going to look for it and get back to me. Now I realize this might take some time and he said no problem he'll find it. He called me back couple of days later and told me there's only 2 color options I could get for that particular model so I said fine. I wasn't choosy. A week went by without any call so I called and he said still looking. Another week went by and no calls or even curtesy text of any kind so I called left messages and sent text. He finally texts couple of days later and gave me some excuse about the office personal not placing an order right away but he check that morning and there's no car that they could find anywhere within the 4 states. At first I believed him but this is a total lie and he kept trying to sell me the pricier models that they have. Wow wasted almost 3 weeks waiting. So I called up another dealer Fletcher Jones, they were just great!!! I paid bit more but got the model I wanted, first color choice I wanted and they did this in exactly a week. They tried so hard to make sure I was happy with the car and service. Getting a good price is very important for me but I rather pay more to be treated with some decent curtesy and modicum of honesty. More

Shout out to Brent Dixon (sales) I highly recommend Brent Dixon for fair sales and excellent service. His no pressure style was greatly appreciated. He answered all of my questions I highly recommend Brent Dixon for fair sales and excellent service. His no pressure style was greatly appreciated. He answered all of my questions direclty, with no avoiding the truth. That is greatly appreciated in this day and age!! More

Awesome experience 3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 200 3 reviews 5.0 star rating 9/22/2017 Last week my parents and I went to Castle Honda with the intention of looking around for an upgrade to my 2008 Honda CRV, wasn't planning on buying a car that day...BUT we ended up buying a car :) Tony was the first person to approach us as we walked into the dealership. He was friendly AND funny. We knew we wanted the CRV EX and Tony helped confirmed our decision. He worked with us on the price of the car and gave us a good deal for our trade in. He didn't pressure us and was very pleasant to work with. They didn't have the color I wanted so Tony got one transferred from a different dealership, I went and picked up the car today. Tony spent almost 2 hours very patiently going over all of the technologies the 2017 CRV has, it was very helpful!! My overall experience with Tony was phenomenal. I highly definitely recommend Tony as your sales person and this dealership. More

New Car Purchase This weekend I bought a new Honda Fit at Castle Honda. Tony was GREAT! The whole experience was very positive. I got a fair trade in on my old car and This weekend I bought a new Honda Fit at Castle Honda. Tony was GREAT! The whole experience was very positive. I got a fair trade in on my old car and a really good deal and financing on my new car. I never felt pressured or that I was being swindled like I have felt at other dealerships. I would highly recommend Castle Honda to all my friends! More

Great car shopping experience Amazingly enough I had a great car shopping experience today. Car shopping is never something I look forward to, but I must say this time around it t Amazingly enough I had a great car shopping experience today. Car shopping is never something I look forward to, but I must say this time around it turned out great. Tony patiently (no stress/no pressure) worked with me and until I found the car/features I wanted, and Brent (lease manager) was able to accommodate me on the lease terms I was looking for. Thanks Tony, and Brent, I'll be coming back to Castle. More

Stress free, and excellent customer service Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us g Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us great deal. More

Easy to do business with This is the sixth car I have purchased from Castle and the experience was easy as usual- knowledgable sales force and ready to make a deal and get you This is the sixth car I have purchased from Castle and the experience was easy as usual- knowledgable sales force and ready to make a deal and get you on your way. More

New Purchasing I'm not someone who writes a lot of reviews but I just wanted to take a minute to rate my recent experience at Castle Honda in Morton Grove, IL. The p I'm not someone who writes a lot of reviews but I just wanted to take a minute to rate my recent experience at Castle Honda in Morton Grove, IL. The process was very smooth from beginning to end. More specifically my brother and I would like to give high praised to our salesman Josh Ghaffari. Not only was he extremely genuine and honest, but also a true professional. His 4 years of knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew that deal that I needed to make things work for me. Not only did I get to leave the dealership with a new Honda Accord, but I also left with my dignity still intact. Thank you Josh and Thanks also go out to General Manager AJ for this assistance and for staying true to his word. If you are looking to buy a vehicle in the near future, pay a visit to Castle Honda and asked for Josh Ghaffari, who’s actually a used car sales person but also can help you on the new sales and you will be glad you did. RM More