Napleton Honda of Morton Grove

Wonderful Sales Consultant It was a wonderful experience buying a new car. Harris Fazal was very helpful and he was very professional. He wasn't an annoying sales consultant, in It was a wonderful experience buying a new car. Harris Fazal was very helpful and he was very professional. He wasn't an annoying sales consultant, in contrast, he trusted us to take the test drive on our own and gave us the time we needed to make the right decision. I would recommend that you go directly with Harris as he made our sales purchase smooth and easy. More

Deal with nora & harris I just get a 2015 honda accord ex-l yesterday.12/6/16 ..its so much very thanks to nora & harris to get deal with them ,their service was so very exc I just get a 2015 honda accord ex-l yesterday.12/6/16 ..its so much very thanks to nora & harris to get deal with them ,their service was so very excellent ..i recomment to see this guy when you go to this place.and you get 100% service ..... More

Very rewarding car buying experience. Fully satisfied. I just bought a car Honda Civic 2016 this November 2016 as i also traded in my one year old Hyundai Elantra 2016. Although the civic is of the same I just bought a car Honda Civic 2016 this November 2016 as i also traded in my one year old Hyundai Elantra 2016. Although the civic is of the same class as the Elantra, there is a mile of diferrence between them. Other than sporty & sleek appearance, my Honda four door sedan has roomy interior, great sound system with bluetooth wireless connectivity, equipped with rear view camera, quick and smooth pick-up at start up, efficient fuel economy as much as 40 miles a gallon, , , all included in the basic package. But what is great with this dealership is the kind of service I received. Have you ever encountered a case wherein you are blinded into buying a car & found out later you were ripped off at the front and back end of the bargain? You may find the monthly payment within your means but you could have gotten it much lower if only the salesman took the time to make you understand the whole transaction. This is where highly recommned this dealership. Mario took the time and effort explaining to me the pross & cons of car buying. He has the patience to show you various car options in terms of pricing, models, financing, resale value, etc. that would suit your affordability or purpose. The information I received from him enabled me to decide the right car for me. You will also find another guy, Brent, who is very helpful, accommodating & understanding in finding & getting the right financing scheme for you. In short, if you are a car buyer for the first time, or you need to trade in the present car you have, then better go to this dealerhsip and don't miss to contact these two cool guys. Buying a car is a major investment and the best course of action is to see someone who is naturally honest, trustworthy & knowledgeable. I'm confident that with these guys, you will find car buying a very rewarding experience. More

DO NOT GO HERE!!!!! I had the WORST experience at Castle Honda!!! Do not go here!! Seriously-don’t! To make a long story short I was cheated/ripped off of over $1,500 fr I had the WORST experience at Castle Honda!!! Do not go here!! Seriously-don’t! To make a long story short I was cheated/ripped off of over $1,500 from the finance guy named Brent. I just can’t get over how awful the whole experience was. Tom Koss(sales guy) and AJ Mundell(manager) were just as bad because they saw what happened and didn’t do anything about it. Makes me sick to my stomach even to think about Castle Honda and that xxxxxx finance guy named Brent. Also-the people who are rating them highly it’s because they were FORCED to make a yelp review in front of them in order to get a free car wash. You can stick that car wash up your xxx Brent. More

First car buying experience Tldr: if you're getting a new car like me, go see Tony at Castle Honda because he's both incredibly knowledgeable and hilarious. As the title sugge Tldr: if you're getting a new car like me, go see Tony at Castle Honda because he's both incredibly knowledgeable and hilarious. As the title suggests, this was the very first time I had ever gone through the process of purchasing a vehicle. I can honestly say that up until Castle Honda the experience had been slow and not worth talking about. Then I met Tony. I could not have been more happy with my entire experience when I walked away. Tony walked me through every step of the way and more importantly he was incredibly personable and hilarious. He made me laugh, which yes is a good sales pitch, but it was never distracting. We joked but still focused on my concerns and questions. He walked me through all of questions, which there was a lot of. Tony went above and beyond to do everything he could to get me as much as possible with my purchase. When it comes down to it. I would personally recommend working with Tony if you're interested, or even beginning to look, in getting yourself a Honda. Or maybe something else, I don't know, Tony works magic. More

Very satisfied. We have purchased several cars from Nora & Harris from Castle. They both have been so accomodating, answered questions, and helpful with bluetooth. Af We have purchased several cars from Nora & Harris from Castle. They both have been so accomodating, answered questions, and helpful with bluetooth. After comparing prices we have always returned. The best advertising are satisfied customers like us. Hopefully they will help us again. More

Tony Chammas was excellent and easy to work with. We just bought a Honda Pilot and Tony Chammas was great to work with.. I was able to test drive numerous times and he was patient and knowledgable. We just bought a Honda Pilot and Tony Chammas was great to work with.. I was able to test drive numerous times and he was patient and knowledgable. More

u will have much better experience Don't buy car from castle Honda, go to any other dealership. I bought a car from a salesman name Dan park, he was so nice and helpful when I'm purchas Don't buy car from castle Honda, go to any other dealership. I bought a car from a salesman name Dan park, he was so nice and helpful when I'm purchasing a new car. But when I went back in for my 1st time oil change, they charged me $77. (the service guy should've told me that they are going to charge me but he didn't. All he said was I need ur signature. It's kinda my fault too. I should've checked the paper before I sign) So I said " I've never seen a dealership who charges 1st time oil change" and he said "u should call ur salesman about that" I was on my way to work and they already did the oil change so I had to pay and rush out from there, and I called DAN PARK (salesman)couple hours later and asked him if there's anything he can do for me. But his reaction was so rude, he wasn't the same salesman who Sold the car to me. He said " there's nothing he can do and his off that day so don't wanna deal with me" OMG What kind of salesman does that? I get it. U don't wanna work on ur day off , but still at least he could've said nicely I'm off today can I call u back tomorrow when I'm at work or something. His attitude really upset me so I called castle Honda to speak with sales manager her name was Nora or something, OMG, she's the worst she said ur problem is minor problems I have, don't call me again I'll call u back on Monday,(I called her twice cause she hung up on me). And of course I never heard from her. ( All this happened on Friday and today is Wednesday) I'm wasn't looking for free oil change, all I want was nice explanation. (I trade in 2015 Audi Q5. And I bought 2016 crv touring. And all paid off and even bought extended warranty, I'm not cheap person who trying to get free stuff all the time) More

Great service Luke and Brian in the service department helped me with my CRV and my mom's Fit. They are both very pleasant. They kept me informed of the repairs an Luke and Brian in the service department helped me with my CRV and my mom's Fit. They are both very pleasant. They kept me informed of the repairs and charges. Luke and Brian are wonderful assets to this dealership! Great job guys! More

Had a great experience! Thanks you Tony for making the purchase of my new car a great experience. Everyone was great. I felt that tony was wanting to work with me and gave me Thanks you Tony for making the purchase of my new car a great experience. Everyone was great. I felt that tony was wanting to work with me and gave me opinion for payment plan. More