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Napleton Honda of Morton Grove
Morton Grove, IL
273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 273 reviews
May 13, 2015
Dan Pak and Castle Honda Do What's Best for You-Deaf or Not. Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price Highly recommend Dan Pak and Castle Honda for new car sales. Recently purchased a Honda Pilot from Dan who was worked hard to give me the best price while not doing the oversell/overkill approach. I had researched the same model across 3 other Honda dealerships on North Shore and surrounding area and Dan and Castle Honda had the best price. As a deaf person and a single mom, Dan and Castle Honda worked with me respectfully. They did not stereotype me as an uninformed woman who can't buy a car on her own. They communicated in ways that accommodated my disability. Well done. I am writing this review in absence of being able to give a 5-star rating to Dan directly to Honda HQ. Call Dan. More
by Lake Forest Mom
Employees Worked With
Dan Pak
May 01, 2015
It was a pleasant experience to deal with your salesman.l. He is always ready to help you...Excellent customer service...The information I needed was related about the Honda CVR I bought few months ago. He is always ready to help you...Excellent customer service...The information I needed was related about the Honda CVR I bought few months ago. More
by paulolukas...
Employees Worked With
Harris Fazal
April 29, 2015
A Great Experience In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offer In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offered no pressure, answered qustions, and made the entire experience absolutely enjoyable. The trade-in value of our 2010 Odessey and the Out-The-Door Price was great! I highly recommend Castle Honda and Dan to prospective buyers. More
by WmGG3
Employees Worked With
Dan Pak was outstanding! I will certainly return to Castle Honda and ask for Dan be our sales person when it's time to trade our 2009 Pilot in a couple of years. He is an outstanding sales person and the best one I've ever worked with in all of my
April 14, 2015
Best in Town This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership More
by Asad Malik
Employees Worked With
Harris
March 27, 2015
Mario - Customer Sercice This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was pat This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was patient with us while we were in between cars and sat with us for hours until we were comfortable with the ideas. His customer service was amazing, as he would show us car after car until we could finally decide on a car. Mario offered us the best deal possible and made sure we were satisfied before taking the car home! More
by aqamaruddin11
Employees Worked With
Mario
March 21, 2015
Buyer beware I worked with Larry Hernandez and he quoted me a very good price for a new 2014 Accord EX-L v6 which was below true market value. I quickly learned I worked with Larry Hernandez and he quoted me a very good price for a new 2014 Accord EX-L v6 which was below true market value. I quickly learned after waiting for over 2 hours for Marian in finance that they were training to add a bunch of hidden fees, first some insurance products, extended warranties, and LoJack anti-theft systems. When Marian realized that I wasn't falling for these traps he said think it over so I can work with another customer. I looked and see here on this website that others have had similar problems. I would stay away from this dealership. More
by Zkmohammed
Employees Worked With
Larry Hernandez
March 08, 2015
New Service Customer I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, th I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, that it took me over a year to try again. I decided to try Castle Honda. The experience with my Castle Service Advisor, Rob Kolodny, was beyond my expectations and so pleasant, that I decided to take my car back a couple of months later to see if the service was consistent; I wanted to make sure the car was winter ready. I just had my car serviced for the 3rd time at Castle; needed an oil change. Each experience has been as wonderful as the last, and now Castle Honda is my new service center primarily because of my Service Advisor, Rob Kolodny. When I make my online appointments, I always choose Rob. The rest of the guys are probably equally excellent, but I'm not adventurous. More
by jor
Employees Worked With
Rob Kolodny
February 17, 2015
No stars I bought a cr-v in august 2014.the financial manager named Mark Fisher had ripped me off by selling me a LoJack anti theft system which I don't want. I bought a cr-v in august 2014.the financial manager named Mark Fisher had ripped me off by selling me a LoJack anti theft system which I don't want. His attitude was extremely bad. And the car has engine problems (rattling noise and loud.i have been driving Honda all my life).never go there everybody More
by younghuiwang
Employees Worked With
mark fisher
December 11, 2014
Great Experience With Tony at Castle Honda Tony Chammas helped me in the purchase of my new Accord. He was low key, friendly and allowed me the time to make a thought out decision. He was knowl Tony Chammas helped me in the purchase of my new Accord. He was low key, friendly and allowed me the time to make a thought out decision. He was knowledgeable, professional and took the time to answer all my questions before and after the sale. Because of this, I felt relaxed and confident before and after the sale. I would highly recommend Tony and Castle Honda. Sherry S More
by sherrys9240
Employees Worked With
Tony Chammas
November 01, 2014
Felt very welcome I worked with Tony, great representative also very knowledgable. Made my time there worth while. I would definitely go back for assistance. Great ove I worked with Tony, great representative also very knowledgable. Made my time there worth while. I would definitely go back for assistance. Great over all experience made sure we got what we needed, explained every feature on vehicle, would recommend tony when visiting this dealership. thanks again! More
by billy.trakos
Employees Worked With
Tony
