Napleton Honda of Morton Grove

A Great Experience In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offer In April 2015 we purchased a new 2015 Honda Odessey from Castle Honda. Our sales person - Dan Pak - was absolutely outstanding. He was friendly, offered no pressure, answered qustions, and made the entire experience absolutely enjoyable. The trade-in value of our 2010 Odessey and the Out-The-Door Price was great! I highly recommend Castle Honda and Dan to prospective buyers. More

Best in Town This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership This is my 4th car from this dealership. Reason for coming back to this dealership is best deal in town, Amazing customer service. best dealership More

Mario - Customer Sercice This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was pat This is our very first Honda that we have every bought. Mario was great, he was definitely the reason we purchased a car from Castle Honda. He was patient with us while we were in between cars and sat with us for hours until we were comfortable with the ideas. His customer service was amazing, as he would show us car after car until we could finally decide on a car. Mario offered us the best deal possible and made sure we were satisfied before taking the car home! More

New Service Customer I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, th I had to take my car to a dealer because of a seat belt part. I originally took it to O'Hare Honda, now AutoNation; worst experience ever; so bad, that it took me over a year to try again. I decided to try Castle Honda. The experience with my Castle Service Advisor, Rob Kolodny, was beyond my expectations and so pleasant, that I decided to take my car back a couple of months later to see if the service was consistent; I wanted to make sure the car was winter ready. I just had my car serviced for the 3rd time at Castle; needed an oil change. Each experience has been as wonderful as the last, and now Castle Honda is my new service center primarily because of my Service Advisor, Rob Kolodny. When I make my online appointments, I always choose Rob. The rest of the guys are probably equally excellent, but I'm not adventurous. More

Great Experience With Tony at Castle Honda Tony Chammas helped me in the purchase of my new Accord. He was low key, friendly and allowed me the time to make a thought out decision. He was knowl Tony Chammas helped me in the purchase of my new Accord. He was low key, friendly and allowed me the time to make a thought out decision. He was knowledgeable, professional and took the time to answer all my questions before and after the sale. Because of this, I felt relaxed and confident before and after the sale. I would highly recommend Tony and Castle Honda. Sherry S More

Felt very welcome I worked with Tony, great representative also very knowledgable. Made my time there worth while. I would definitely go back for assistance. Great ove I worked with Tony, great representative also very knowledgable. Made my time there worth while. I would definitely go back for assistance. Great over all experience made sure we got what we needed, explained every feature on vehicle, would recommend tony when visiting this dealership. thanks again! More

BEWARE OF FINANCE MANAGER MARIAN CIERPIALA AND CASTLE HONDA DONT BUY CAR FROM THEM…..I HAD THE WORSE CAR BUYING EXPERIENCE WITH THEM. I brought 2014 honda odyssey from castle honda. I got a quote from a differ DONT BUY CAR FROM THEM…..I HAD THE WORSE CAR BUYING EXPERIENCE WITH THEM. I brought 2014 honda odyssey from castle honda. I got a quote from a different dealership through online and i took it with me here. The sale person said he will will match the price so everything good till now. so we went to finance depart and we talked to Marian Cierpiala for loan. Marian talked to us into buying extended warranty and he said if u are not satisfied with the warranty u can cancel it anytime within 60 days and u will get Full money back. He never explains that warranty is a PACKAGE that includes warranty plus Low Jack together for a price. He never explains it about Low Jack that once u install it u cannot uninstall it even if u cancel the warranty. U will only get warranty money back. Secondly after buying the car when we reached home i checked buying papers in detail and i realize he charged us insurance charges for $1800 without even explaining to us or talking to us. When i went back to talk to him to cancel that charges he refuses to take it out and he said he explained those charges before i signed the papers. Both me and my wife can't recall about him explaining those charges and by law he is suppose to cancel those charges if i don't want it. (U know thats his commission any extra charges). So we have to complain it to Honda Corporate and finally the senior manager agreed to cancel those charges out. More

first new car purchase and shopped around to 6 dealers Dan Pak was the dealer I chose at Castle Honda. He was terrific-- I asked the best price and he extended one. I asked for a test drive and one-on-one Dan Pak was the dealer I chose at Castle Honda. He was terrific-- I asked the best price and he extended one. I asked for a test drive and one-on-one introduction to the Honda Fit and he was very personable, considerate and always reachable by phone. I purchased a car today. I shopped around and ran across some personalities (me being nice) and Dan stood head and shoulders above the rest. I don't leave a 5 star unless I mean it.. I stand behind this review. More