Napleton Honda of Morton Grove

I want to thank Mr. Santana at Castle Honda in Morton Grove, IL for such an excellent car buying experience. I went in to purchase a car for my daughter and he had exactly the right vehicle. We were able Grove, IL for such an excellent car buying experience. I went in to purchase a car for my daughter and he had exactly the right vehicle. We were able to agree on an excellent price and the finance manager was able to beat the interest rate my S&L was offering. I would recommend Mr. Santana for his professionalism and friendliness and this dealership for price and overall quality of service. Castle Honda conducts business in an honest and scrupulous manner and I would recommend them to others and buy from them again. More

The service was excellent. The sales consultant is well informed and experienced. We would definitely recommend this dealership to ur friends and family. We would especially recommend Tom Koss he is super informed and experienced. We would definitely recommend this dealership to ur friends and family. We would especially recommend Tom Koss he is superb and polite. More

We purchased a Honda Accord on 6/28/13.Tony Chammas was We purchased a Honda Accord on 6/28/13.Tony Chammas was our salesman.We were most pleased with our experience.Tony was excellent in helping us to un We purchased a Honda Accord on 6/28/13.Tony Chammas was our salesman.We were most pleased with our experience.Tony was excellent in helping us to understand the options,processing the details of purchase/trade-in, and explaining the features of the new vehicle.He gets an A+ rating from us.Thanks-Joseph Baron. More

Went to 2 dealerships prior to castle honda and was aggravated with the other two beyond belief. Castle honda was friendly and laid back and tony was so great having conversations with him I forgot I aggravated with the other two beyond belief. Castle honda was friendly and laid back and tony was so great having conversations with him I forgot I was there purchasing a car!!! More

My wife and I went in to buy a Honda Accord and the service I received at Castle Honda was superb. Harris was our sales consultant and I was very impressed with his service and assistance. He did a gre service I received at Castle Honda was superb. Harris was our sales consultant and I was very impressed with his service and assistance. He did a great job providing us with important information we needed to know, creating a light and fun atmosphere and most of all working with us on a price that was good for both parties. He never pressured us just worked with us. Loved my buying experience and most of all LOVE MY CAR. I highly recommend Castle Honda and the Honda Accord 2013. More

I purchased my new Accord from Tom Koss who is very well informed and customer friendly. When I went in to do the finance portion of the sale there were no surprises; everything went smoothly. Harris expl informed and customer friendly. When I went in to do the finance portion of the sale there were no surprises; everything went smoothly. Harris explained the tech aspects of the car and Mark Fisher handled the finances in a good manner. Tom offered any help I might need in the future. 10 stars for Tom, he was great. Barb More

Very prompt, no nonsense service. Easy to work with and Nora (sales manager) made the experience very simple. Good at working with all kinds of people. I appreciated working with a woman. Nora (sales manager) made the experience very simple. Good at working with all kinds of people. I appreciated working with a woman. More

This has to be hands down one of the worst Honda dealerships. The manager there is absolutely horrible. He doesn't know how to speak to customers or even how to be polite. Aside from one of the s dealerships. The manager there is absolutely horrible. He doesn't know how to speak to customers or even how to be polite. Aside from one of the salesman there, the rest of the team was absolutely horrible. They don't care about their customers once the deal is done. I am ashamed that I gave this dealership business. Honda needs to realize that there head manager at the dealership is absolutely horrible. I purchased a 2013 Honda Odyssey Touring Elite. Withen 48 hours, the vehicle was not working properly. When I finally got my car 2 days later, and stopped to talk to the Manager and tell him how upset I was with the treatment I received, he told me he said sorry once, and how many times was he supposed to say sorry. For my brand new car being in service for two days, I was offered a free oil change! Really!? Oh, and he AJ- the manager there, compares my purchase of this vehicle to a purchase of a lamp. He said that if a bulb burns out, would I return the lamp? No I would just change the bulb. Really? He was completely rude and unprofessional. I am not sure how he ever got to being the manager there? HORRIBLE HORRIBLE Dealership. My suggestion is for everyone to stay away! More

Working with Nora from Sales and Bill from finacing has been a very good experience. They always make sure the customer is happy and the process of purchasing a vehicle is done efficiently and quickly. I h been a very good experience. They always make sure the customer is happy and the process of purchasing a vehicle is done efficiently and quickly. I have been a very satisfied customer for five years.she is the best ! More

My experience was fine at Castle, i did not expect to buy a car on Saturday and i drove out in a new car so I guess they did their job. My only complaint is that they left my ipass in my trade in after i as a car on Saturday and i drove out in a new car so I guess they did their job. My only complaint is that they left my ipass in my trade in after i asked them at least 3 times to remember the stickers and the ipass. More